October 13, 2017

CSPN Breakfast Meeting at The Globe and Mail

The Globe and Mail's take on Customer Experience (CX)
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September 11, 2017

Learning, Development & Certification – Great For Teams, Even Better For The Organization

By Corey Atkinson
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August 16, 2017

Women in Leadership Event | October 26 | Old Mill, Toronto

CSPN's 1st Women in Leadership
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August 16, 2017

Miele University – Formalized Training Program for all Customer-Facing Employees

CSPN in conjunction with Miele Canada is proud to announce Miele University
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March 31, 2017

Building an Award Winning Culture over Breakfast

Breakfast Meeting at Coca-Cola Canada
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March 7, 2017

Contact Centre Assessment: From Report Card to Implementation Roadmap

Customized Holistic Contact Centre Assessments
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December 16, 2016

To Self-Serve or Not Self Serve? That is the question.

Weighing the Pros and Cons
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