February 28, 2022

Making Hybrid Work, Work

From the CSPN Learning Corner
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October 14, 2020

Keeping Virtual Teams Engaged

From the CSPN Learning Corner
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July 7, 2020

Remote Teams at Work

From the CSPN Learning Corner
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March 18, 2020

“Better Drives Us”: How Hyundai Canada is Signaling a New Era for the Auto Industry

CSPN & Fonolo Collaboration
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March 4, 2020

“Unlock your Potential”: ADP Canada and the Secret Behind Customer Service Success

CSPN & Fonolo Collaboration
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November 28, 2019

Employee Engagement, Energy & Advocacy

Article by Ross Dudek
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September 11, 2019

The Art of Caring

By Enercare Connections
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July 22, 2019

The State of CX 2019

How Customer Experience Shapes the Future of Business
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June 11, 2019

Press Release – 2019 CSPN CX & EX Conference

Customer Service Award Winners Announced at the 22nd Annual Conference
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May 1, 2019

Women in Leadership – Breakfast Meeting – April 2, 2019

Creating a Culture of Excellence
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