Training Programs & Courses - CSPN - Customer Service Professionals Network

Empower your employees with personalized training programs

Training and personal development allow you to keep your employees up to date with the latest best practices, strategies, and methodologies. CSPN offers a wide range of sales, leadership and customer training courses for the average employee, managers, and executives. These personal development programs focus on teaching customer service, sales, communication, leadership, and other essential skills that impact the workplace.

Training programs are an easy way to boost productivity, increase morale, and promote collaboration within the workplace.

Corey Atkinson

VP, Strategic Learning & Development

Connect with Corey

Our Training Programs & Courses

Customer Service Courses

Specialized training is necessary even if you believe your employees understand the basics of customer service already. Customer service courses are designed to enhance the customer experience and management skills of your staff.

Leadership Training

Leadership training helps both employees and management understand the roles leadership plays and encourages them to take charge in the workplace. This program is designed to boost confidence in the workplace and when handling customer communications.

Management Training

Strong management is the hallmark of a well-organized workforce. Our management training lessons encourage effective management from the top down, promoting positive employee relations, collaboration, and an inclusive workplace.

Personal Productivity Training

With increased workloads and distractions, staying on task is challenging for employees. This program focuses on each employee’s individual situations and is designed to help them maintain productivity over the long-term.

Communication Training

Communication and collaboration among workers are essential in business as a cohesive work environment promotes strong productivity and morale. Our course aims to teach a business how to communicate both internally and externally.

E-Learning Courses

The world keeps evolving, everything around you is changing regularly and you need to ensure that you, your team and your organization is constantly developing and building on capabilities in order to stay relevant.

Training Programs
& Courses