June 4, 2021

2021 State of the Contact Centre Insights Discussion Webinar – Recording

Recording
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June 2, 2021

Canadian Contact Centers will be forever changed, for the better, post-pandemic

2021 State of the Contact Centre Press Release
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May 20, 2021

How to Foster Agent Engagement in a Hybrid Contact Center – Recording

Recording
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May 13, 2021

Spothlight Interview with Charles Brown – Recording

Recording
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April 12, 2021

Knowledge Management

Recording
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March 8, 2021

International Women’s Day | Diversity, Equity, & Inclusion Fireside Chat – Recording

Recording
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March 2, 2021

Project Leadership – Thinking beyond the Project

By: Corey Atkinson
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February 26, 2021

Black History Month 2021

#TheFutureisNow By Corey Atkinson, CSPN
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December 14, 2020

4th Annual Women in Leadership Summit – Press Release

10 Day Virtual Summit
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November 23, 2020

Knowledge Management

Recording
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