Customer Service Professionals Network (CSPN) members are team leaders, managers, directors, vice-presidents, owners, and CEOs of companies of all types and sizes in virtually every industry – manufacturing and non-manufacturing, private and public sector – from the Fortune 500 to the emerging blue chip giants of the twenty-first century.

With a CSPN membership, you have access to our network of customer service professionals, discounts on networking events and training, and access to CSPN resources.

Not sure which membership is best for you?

Compare membership benefits here

Still have questions?  Take a look at our FAQ here 

What’s included in membership?

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Receive discounts on workshops and e-learning. CSPN offers:

  • CCSS© and CCSP© Designations
  • Over 50 soft skills workshops
  • 40+ e-Learning courses
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Receive access to these services:

  • Monthly Newsletter filled with articles, professional advice, and member profiles
  • Access to CSPN whitepapers, articles, and other content
  • Free job postings
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Business members receive discounts on advertising in the CSPN monthly newsletter and exhibiting at the annual conference.

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Networking Events

Receive discounts on these networking events:

  • Breakfast and Lunch Meetings with special guest speakers
  • Staff Appreciation Night held in the fall to honour front line professionals
  • Annual Conference featuring recognized experts in the area of service, technology and strategy
  • Organized Special Events relevant to the Customer Service Industry
  • Customer Service Week celebrated internationally during the first week 
of October

Upcoming events

Effective Business Writing Public Workshop

Markham, ON, Jul 24 - Jul 24

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Humanizing the Coaching Experience Public Workshop

Markham, ON, Aug 15 - Aug 15

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Journey Mapping Public Workshop

Mississauga, ON, Aug 16 - Aug 16

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3-Day Certified Client Service Specialist Designation BootCamp

Markham, ON, Aug 22 - Aug 24

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Delivering Responsive Customer Service Public Workshop

Markham, ON, Aug 22 - Aug 22

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Managing Difficult Clients & Situations Public Workshop

Markham, ON, Aug 23 - Aug 23

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Conflict Resolution Public Workshop

Markham, ON, Aug 24 - Aug 24

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Join the CSPN Community

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