Customer Service Professionals Network (CSPN) members are team leaders, managers, directors, vice-presidents, owners, and CEOs of companies of all types and sizes in virtually every industry – manufacturing and non-manufacturing, private and public sector – from the Fortune 500 to the emerging blue chip giants of the twenty-first century.

With a CSPN membership, you have access to our network of customer service professionals, discounts on networking events and training, and access to CSPN resources.

Not sure which membership is best for you?

Compare membership benefits here

Still have questions?  Take a look at our FAQ here 

What’s included in membership?

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Receive discounts on workshops and e-learning. CSPN offers:

  • CCSS© and CCSP© Designations
  • Over 50 soft skills workshops
  • 40+ e-Learning courses
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Receive access to these services:

  • Monthly Newsletter filled with articles, professional advice, and member profiles
  • Access to CSPN whitepapers, articles, and other content
  • Free job postings
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Business members receive discounts on advertising in the CSPN monthly newsletter and exhibiting at the annual conference.

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Networking Events

Receive discounts on these networking events:

  • Breakfast and Lunch Meetings with special guest speakers
  • Staff Appreciation Night held in the fall to honour front line professionals
  • Annual Conference featuring recognized experts in the area of service, technology and strategy
  • Organized Special Events relevant to the Customer Service Industry
  • Customer Service Week celebrated internationally during the first week 
of October

Upcoming events

2-Day Leading with Excellence Public Workshop

Markham, ON, Sep 12 - Sep 13

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Effective Facilitation Public Workshop

Markham, ON, Sep 17 - Sep 17

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Strategic Change Management for CX Success Public Workshop

Markham, ON, Sep 19 - Sep 20

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Breakfast Meeting - Microsoft Canada

Toronto, ON, Sep 27 - Sep 27

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1-Day Coaching for Performance Public Workshop

Markham, ON, Sep 27 - Sep 27

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World Class Customer Experience Part 2 – Live Webinar Presented by Corey Atkinson

Markham, ON, Sep 27 - Sep 27

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Design Thinking Public Workshop

Markham, ON, Oct 2 - Oct 2

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Influencing Others Without Authority - Public Workshop

Markham, ON, Oct 5 - Oct 5

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2-Day Contact Centre Operations & Management - Public Workshop

Markham, ON, Oct 11 - Oct 12

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Women in Leadership Gala Event

, Oct 17 - Oct 17

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Join the CSPN Community

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