Membership

Customer Service Professionals Network (CSPN) members are team leaders, managers, directors, vice-presidents, owners, and CEOs of companies of all types and sizes in virtually every industry – manufacturing and non-manufacturing, private and public sector – from the Fortune 500 to the emerging blue chip giants of the twenty-first century.

With a CSPN membership, you have access to our network of customer service professionals, discounts on networking events and training, and access to CSPN resources.

Not sure which membership is best for you?

Compare membership benefits here

Still have questions?  Take a look at our FAQ here 

What’s included in membership?

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Training

Receive discounts on workshops and e-learning. CSPN offers:

  • CCSS© and CCSP© Designations
  • Over 50 soft skills workshops
  • 40+ e-Learning courses
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Resources

Receive access to these services:

  • Monthly Newsletter filled with articles, professional advice, and member profiles
  • Access to CSPN whitepapers, articles, and other content
  • Free job postings
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Advertising

Business members receive discounts on advertising in the CSPN monthly newsletter and exhibiting at the annual conference.

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Networking Events

Receive discounts on these networking events:

  • Breakfast and Lunch Meetings with special guest speakers
  • Staff Appreciation Night held in the fall to honour front line professionals
  • Annual Conference featuring recognized experts in the area of service, technology and strategy
  • Organized Special Events relevant to the Customer Service Industry
  • Customer Service Week celebrated internationally during the first week 
of October

Upcoming events

21st Annual Customer Experience Conference

The Globe and Mail Centre - 351 King Street East, Level 17, Toronto ON M5A 0N1, May 14 - May 16

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The Emerging Leader – Live Webinar Presented by Corey Atkinson

Markham, ON, May 10 - May 10

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LinkedIn “Hands On” Training Public Workshop

Markham, ON, Jun 5 - Jun 5

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2-Day Train the Trainer Public Workshop

Markham, ON, Jun 20 - Jun 21

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Impactful Business Writing Public Workshop

Markham, ON, Jul 17 - Jul 17

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Journey Mapping Public Workshop

Toronto, ON, Jun 28 - Jun 28

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3-Day Client Service Specialist Designation BootCamp

Markham, ON, Aug 22 - Aug 24

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1st Customer Success Summit Canada

, Jun 26 - Jun 27

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Join the CSPN Community

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