Customer Service Professionals Network (CSPN) members are team leaders, managers, directors, vice-presidents, owners, and CEOs of companies of all types and sizes in virtually every industry – manufacturing and non-manufacturing, private and public sector – from the Fortune 500 to the emerging blue chip giants of the twenty-first century.

With a CSPN membership, you have access to our network of customer service professionals, discounts on networking events and training, and access to CSPN resources.

Not sure which membership is best for you?

Compare membership benefits here

Still have questions?  Take a look at our FAQ here 

What’s included in membership?

Toolbox icon


Receive discounts on workshops and e-learning. CSPN offers:

  • CCSS© and CCSP© Designations
  • Over 50 soft skills workshops
  • 40+ e-Learning courses
Newspaper icon


Receive access to these services:

  • Monthly Newsletter filled with articles, professional advice, and member profiles
  • Access to CSPN whitepapers, articles, and other content
  • Free job postings
Megaphone icon


Business members receive discounts on advertising in the CSPN monthly newsletter and exhibiting at the annual conference.

Group chat icon

Networking Events

Receive discounts on these networking events:

  • Breakfast and Lunch Meetings with special guest speakers
  • Staff Appreciation Night held in the fall to honour front line professionals
  • Annual Conference featuring recognized experts in the area of service, technology and strategy
  • Organized Special Events relevant to the Customer Service Industry
  • Customer Service Week celebrated internationally during the first week 
of October

Upcoming events

Journey Mapping Public Workshop

Markham, ON, Nov 8 - Nov 8

Learn More

3-Day Certified Client Service Specialist Designation BootCamp

Markham, ON, Nov 7 - Nov 9

Learn More

Delivering Responsive Customer Service Public Workshop

Markham, ON, Nov 7 - Nov 7

Learn More

Managing Difficult Clients & Situations Public Workshop

Markham, ON, Nov 8 - Nov 8

Learn More

Conflict Resolution Public Workshop

Markham, ON, Nov 9 - Nov 9

Learn More

Service That Sells - Public Workshop

Markham, ON, Nov 16 - Nov 16

Learn More

The Future of Customer Service Workshop

Toronto, ON, Nov 15 - Nov 15

Learn More

Join the CSPN Community

Get free access to the latest news, whitepapers, podcasts, and upcoming events directly in your inbox.

  • I consent to receiving future updates regarding networking, events, savings, and information from CSPN.