Upcoming Events

To view our past events, click the button below.

To view our 2021 Community Event Survey Results, click the button below.

CX Maturity Matrix Virtual Workshop

November 4, 2021
1PM EST
Online

5th Annual Virtual Women in Leadership Summit

November 15-26, 2021
Online

Previous Events

2021 Citizen Service Summit
2-Day Summit

September 15-16, 2021
11AM – 4PM EST
Online

2021 Citizen Service Summit
Summer Starter: Pre-Event Webinar

July 15, 2021
1PM – 2PM EST
Complimentary, Online

Webinar: The latest trends in Customer Service across Canada

June 16, 2021
12PM – 1PM EST
Online

State of the Contact Centre - Insights Discussion Webinar

June 3, 2021
1PM – 1:45PM EST
Online

Webinar: How to Foster Agent Engagement in a Hybrid Contact Center

May 20, 2021
1PM – 2PM EST
Online

Spotlight Interview with Charles Brown, LifeLabs

May 12, 2021
1PM – 1:45PM EST
Online

Knowledge Management Virtual Workshop

April 8, 2021
1PM – 3PM EST
Online

International Women’s Day | Diversity, Equity, & Inclusion Fireside Chat

March 8, 2021

10AM – 11AM EST

Online