To view our past events, click the button below.
To view our 2021 Community Event Survey Results, click the button below.
2021 Citizen Service Summit
Summer Starter: Pre-Event Webinar
July 15, 2021
1PM – 2PM EST
1PM – 2PM EST
Online
Previous Events
Webinar: The latest trends in Customer Service across Canada
June 16, 2021
12PM – 1PM EST
12PM – 1PM EST
Online
State of the Contact Centre - Insights Discussion Webinar
June 3, 2021
1PM – 1:45PM EST
1PM – 1:45PM EST
Online
Webinar: How to Foster Agent Engagement in a Hybrid Contact Center
May 20, 2021
1PM – 2PM EST
1PM – 2PM EST
Online
Spotlight Interview with Charles Brown, LifeLabs
May 12, 2021
1PM – 1:45PM EST
1PM – 1:45PM EST
Online
Knowledge Management Virtual Workshop
April 8, 2021
1PM – 3PM EST
1PM – 3PM EST
Online
International Women’s Day | Diversity, Equity, & Inclusion Fireside Chat
March 8, 2021
10AM – 11AM EST
Online
4th Annual Virtual Women in Leadership Summit
November 16-26, 2020
Online