Upcoming Events

To view our past events, click the button below.

To view our 2021 Community Event Survey Results, click the button below.

2021 Citizen Service Summit
Summer Starter: Pre-Event Webinar

July 15, 2021
1PM – 2PM EST
Online

Previous Events

Webinar: The latest trends in Customer Service across Canada

June 16, 2021
12PM – 1PM EST
Online

State of the Contact Centre - Insights Discussion Webinar

June 3, 2021
1PM – 1:45PM EST
Online

Webinar: How to Foster Agent Engagement in a Hybrid Contact Center

May 20, 2021
1PM – 2PM EST
Online

Spotlight Interview with Charles Brown, LifeLabs

May 12, 2021
1PM – 1:45PM EST
Online

Knowledge Management Virtual Workshop

April 8, 2021
1PM – 3PM EST
Online

International Women’s Day | Diversity, Equity, & Inclusion Fireside Chat

March 8, 2021

10AM – 11AM EST

Online

4th Annual Virtual Women in Leadership Summit

November 16-26, 2020
Online