Welcome to CSPN's 4th Annual Women In Leadership Summit

November 16-26, 2020 | Virtual Event

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4th Annual
Women In Leadership Summit

We are excited to host our 4th Annual Virtual Women in Leadership Summit from November 16th – 26th on our Digital Learning Platform.

Over 50 organizations and 500+ attendees will be engaged from the comfort of their own home in skill-building and networking workshops, keynote sessions, a live Awards Ceremony, and numerous roundtable discussions all focused on women in leadership.

This event aims to bring together business professionals from various industries to learn how we can continue to adapt and grow during and post-pandemic. In addition, CSPN takes pride in celebrating the tenacious, impactful, and successful industry leaders who work hard to strengthen their brand, their community, and advance the customer experience industry. To do so, we encourage you to nominate inspiring leaders and managers for any of our 17 awards that highlight their hard work and recognize their achievements. The award winners will be announced during our live Awards Ceremony.

CSPN’s Digital Learning Platform will enable you to:

Network with 500+ professionals from 50+ organizations during daily roundtable sessions

Attend an engaging virtual Keynote

Learn and participate in 6 networking and 4 skill-builder workshops

Engage in live discussion forums and chat rooms

Access all recorded content

Receive a Women in Leadership Certification upon completion of the summit

Celebrate with success and receive recognition during the live Award Ceremony

Event Agenda

Day 1 | Monday, November 16, 2020

TIME (EST)ACTIVITY
12:00PM – 12:15PMEvent Kick-Off
12:15PM – 12:45PMVirtual Coffee Roundtable
01:00PM – 02:30PMSkill Builder Workshop
Personal Branding- Know Where Your Power Lies
Moderator: Barbara Devine, Personal Branding and Business Coach

Barbara will be sharing what your brand is and why it’s the first and most important factor determining your success.

She will provide you the insight and tools so you can make positive changes that will be effective and long-lasting. Digging deep into your self-image, beliefs, habits, what you radiate and where your power lies promises to be enlightening and motivating. It’s a new and proven way to maximize your potential regardless of who you are or what you want to accomplish.

Day 2 | Tuesday, November 17, 2020

TIME (EST)ACTIVITY
10:00AM – 11:00AM

Skill-Builder Workshop

Leading for Tomorrow: Bringing Core Values to Life

Moderator: Corey Atkinson, VP, Strategic Learning & Development, CSPN

Learn strategic ways to become consistently successful and authentic with goals aligned to your personal leadership style.

12:00PM – 01:30PM

Skill-Builder Workshop

Breaking Barriers: Eliminate Your Blindspots and Accelerate Your Career

Moderator: Glain Roberts-McCabe, Founder & President, The Roundtable

A recent study published in Harvard Business Review spotlighted the fact that women consistently outperform their male counterparts on over 80% of differentiating leadership behaviours. Across the world, female leaders are being heralded for their handling of the global pandemic crisis and yet, the number of females helming the Fortune 500 companies continues to stall.

In this session, you’ll explore 3 ways that women unintentionally limit their influence and impact and 3 ways they can strengthen their position.

We’ll explore:

  • 3 things women do that derail their careers
    • Underestimating their expertise
    • Building but not leveraging relationships
    • Minimizing their accomplishments
  • 3 things that would strengthen their position
    • Know your values
    • Understand your strengths
    • Build your tribe of champions
02:30PM – 04:00PMNetworking Workshop
Women in Sales

Day 3 | Wednesday, November 18, 2020

TIME (EST)ACTIVITY
01:00PM – 02:00PMFireside Chat
Sevaun Palvetzian, Chief Communications Officer, Rogers Communications

Session Description

Moving Up and Across The Ladder: Maintaining Career Trajectory and Impact While Shifting Industries

Overview

Join Sevaun Palvetzian, Chief Communications Officer at Rogers Communications Inc, as she shares how her career journey has included progressively senior roles in the public, not-for-profit, and private sectors. From beginning her career in Washington, to the University of Toronto, CivicAction, and now Rogers, Sevaun understands when to make the big bets and make career lane changes while balancing personal purpose, community networks, and organizational impact. Sevaun will share lessons learned on her journey and advice for leaders at all levels of organizations.

Moderated by Jessica Cryer, Managing Partner, CSPN

02:45PM – 04:15PMNetworking Workshop
New Leaders

Day 4 | Thursday, November 19, 2020

TIME (EST)ACTIVITY
12:00PM – 12:30PMVirtual Coffee Roundtable
12:30PM – 01:00PMExtended Networking
01:00PM – 02:30PMSkill-Builder Workshop
Boosting Happiness & Building Resilience
Moderator: Dr. Gillian Mandich, Keynote Speaker & Happiness Expert

02:30PM – 04:00PMNetworking Workshop
Women in Customer Service

 

Day 5 | Friday, November 20, 2020

TIME (EST)ACTIVITY
09:00AM – 10:30AMNetworking Workshop
Women in Technology
12:00PM – 01:30PM

Skill-Builder Workshop

Mindfulness at Work

Moderator: Lilliette Davidson, Vice President, Business Management & Development, Ontario Pharmacists Association and Jenny Krughkov, Wellness Coach & Speaker

   

Strong and authentic leadership requires self-awareness, focus, and balance in your busy daily life. Learning the importance of “exhaling” and being mindful is a powerful way to up-level your influence as a woman in leadership! Join Lilliette and her guest Jenny as they sit on a comfy couch and have a very real conversation.

Together we will explore:

  1. The neuroscience behind mindful practices
  2. 10 amazing & simple strategies to up-level your influence as a leader
  3. Areas of your life you can enhance and learn how to design your own Mindful Blueprint
02:00PM – 04:30PMVirtual Coffee Roundtable

Day 6 | Monday, November 23, 2020

TIME (EST)ACTIVITY
08:00AM – 09:30AMVirtual Coffee Roundtable
09:30AM – 10:00AMExtended Networking
02:30PM – 04:00PMSkill-Builder Workshop
Healthy Activities
Moderator: Lilliette Davidson, Vice President, Business Management & Development, Ontario Pharmacists Association

Day 7 | Tuesday, November 24, 2020

TIME (EST)ACTIVITY
12:00PM – 12:30PMVirtual Coffee Roundtable
12:30PM – 01:00PMExtended Networking
01:00PM – 02:30PMSkill-Builder Workshop
Advanced Networking in the New Normal
Moderator: Jessica Cryer, Managing Partner, CSPN

02:30PM – 04:00PMNetworking Workshop
Director & C-Suite Level Roundtable

Day 8 | Wednesday, November 25, 2020

TIME (EST)ACTIVITY
12:00PM – 12:30PMVirtual Coffee Roundtable
12:30PM – 01:00PMExtended Networking
01:00PM – 02:30PMSkill-Builder Workshop
Weaving Wellness into Teams
Moderator: Sabrina Sdao, Senior Manager, Human Capital, Deloitte

02:30PM – 04:00PMNetworking Workshop
Supervisor & Manager Roundtable

 

Day 9 | Thursday, November 26, 2020

TIME (EST)ACTIVITY
12:00PM – 12:30PMVirtual Coffee Roundtable
12:30PM – 01:45PMAwards Ceremony
02:30PM – 02:45PMClosing Remarks

 

About the Speakers

Speaker: Sevaun Palvetzian

Fireside Chat Session Description

Moving Up and Across The Ladder: Maintaining Career Trajectory and Impact While Shifting Industries

Overview

Join Sevaun Palvetzian, Chief Communications Officer at Rogers Communications Inc, as she shares how her career journey has included progressively senior roles in the public, not-for-profit, and private sectors. From beginning her career in Washington, to the University of Toronto, CivicAction, and now Rogers, Sevaun understands when to make the big bets and make career lane changes while balancing personal purpose, community networks, and organizational impact. Sevaun will share lessons learned on her journey and advice for leaders at all levels of organizations.

Chief Communications Officer, Rogers Communications

As Chief Communications Officer, Sevaun leads the communications and corporate social responsibility programs across Rogers multiple platforms, including wireless, cable, business services, TV, radio and sports.

She served for six years as CEO of CivicAction — a leading Toronto-based not-for-profit that boosts civic engagement and builds better cities by unlocking the collective strength of all people and sectors in addressing the most pressing challenges facing society. Previously, Sevaun held senior executive strategy and communications roles within the Ontario Government, which included launching a strategy to attract future generations of leaders which included the award-winning Learn and Work Program for youth facing employment barriers, and leading the project team for Trillium Park — the Toronto waterfront greenspace development. She also held positions at the University of Toronto, the World Bank Group, and Presidential Classroom, a Washington D.C.-based civic education organization.

A voice of influence and advocacy on many urban issues, Sevaun was named one of Canada’s Top 100 Most Powerful Women in 2018. She holds an M.A. History, and B.A. (hons) degrees from Western University, and has completed executive programs at the Harvard Business School and Ivey Business School at Western University.

She sits on the boards of NEXT Canada, and the Ivey Business School Leadership Advisory Council.

Panelist:

More information coming soon!

Speaker: Barbara Devine

Personal Branding and Business Coach

Barbara Devine is a multi-award winner with over 35 years of successful sales. executive and coaching experience. Before founding her own company, Barbara worked for some of the most recognized brands in Canada. She is passionate about sharing how you can positively improve your results. Her coaching is nontraditional, innovative and backed by science and research. Focusing on what matters which is your image, wellness, non-verbal communication skills and your ability to connect with others is her expertise. She is the author of “Image is Everything.”

Speaker: Dr. Gillian Mandich

Keynote Speaker and Happiness Expert

Dr. Mandich has a PhD from Western University in Health Science, specializing in Health Promotion and her primary areas of research are happiness and health. Her work combines the latest research and practical wisdom with an engaging style to help people live happier, healthier lives.

Dr. Mandich is passionate about research. She is the founder of The International Happiness Institute of Health Science Research and is a part of the Meant2Prevent research team at SickKids. She appears regularly in the media on shows such as The Social, Marilyn Denis, Breakfast Television, The Morning Show, and CBC; is a graduate Student Innovation Scholar Program at the Richard Ivey School of Business Pierre L. Morrissette Institute for Entrepreneurship and World Discoveries; the co-lead investigator of The Canadian Happiness At Work Study; and has given two TEDx talks: “The Surprising Truth About Happiness” at TEDx Yorkville, and “The Two Things You Need To Know To Be Happier Today” at TEDx Windsor.

Speaker: Glain Roberts-McCabe

Founder/President of The Roundtable

Glain (pronounced ‘Gline’ like ‘shine’) Roberts-McCabe is the founder and President of The Roundtable, a company that helps leaders navigate change, disruption and growth by building the mindsets and behaviours that matter. The Roundtable is best known for their award-winning group and peer-based coaching and mentoring programs that accelerate change initiatives at individual, team and organizational levels. The Roundtable was awarded a Gold Award by the Canadian Awards for Training Excellence in partnership with PepsiCo Foods Canada for their Roundtable for Leaders peer coaching and mentoring program and has been named Best External Consulting Advisory in Canada at the Canadian HR Awards. In 2018, Glain was awarded one of Canada’s Women Entrepreneurs of the Year. Glain is the author of the Amazon best-selling book ‘The Grassroots Leadership Revolution’ and believes that leadership is a privilege. Her personal mission is to inspire ambitious leaders to connect to their bigger purpose and passion so that they can lead with intention and leave a legacy that feels good.

Speaker: Jenny Krughkov

Wellness Coach & Public Health Nurse & Speaker

Jenny Krughkov is a passionate wellness coach and speaker who inspires women to create more calm and balance in their daily lives. After graduating from McMaster University’s BSc of Nursing program, she pursued her passion for health and education at the Hospital for Sick Kids in transplant and pediatric acute care. Her passion for health promotion, community health and leadership led her to 17 years of Public Health Nursing with York Region where she taught students how to reduce stress and create positive mental health through mindful health practices. Her time promoting maternal and child health led her to recognize the benefit for us as busy women to create simple and effective daily habits for abundant wellness and so she passionately dove into helping women through lifestyle coaching, speaking, and holistic wellness education.

When she’s not actively helping women design their own wellness blueprints, she can be found hiking the Niagara escarpment, traveling the globe and connecting with friends around the campfire. Her areas of focus and education include gut-brain health and the microbiome, living authentically, and creating health and happiness through balancing the autonomic nervous system.

Speaker: Jessica Cryer

Managing Partner, CSPN

Jessica Cryer is a sharp and experienced consultant who has a passion for helping businesses create, build and execute strategies that will make a tangible difference. Now as a Managing Partner with CSPN, Jessica works with clients to create Learning and Development strategies that educate, empower, and enable employees to excel in their careers. With a desire to promote continuing learning and education, Jessica helps clients build and deliver the right training programs so people can be exceptional at what they do.

Prior to joining CSPN, Jessica worked at Monitor Deloitte leading strategy projects for major Canadian financial institutions. Her passion for customer experience led her to Idea Couture, where she focused on customer experience innovation and transformation. Jessica is driven by the opportunity to conceive and build memorable customer and employee experiences, linking disciplines from Strategy, Human Resources, and Service Design to produce desired business outcomes.

Speaker: Lilliette Davidson

Vice President, Business Management & Development, Ontario Pharmacists Association

As a multi-faceted high-performance business leader, Lilliette Davidson has spent 15 years working in wide variety of industries from pharmaceutical, wellness, fitness, retail and manufacturing to medical diagnostics, laboratory sciences and consumer packaged goods. Currently, she is the Vice President, Business Management & Development, at Ontario Pharmacists Association. Before joining OPA, Lilliette was Senior Director of Customer Experience & Inside Sales, at McKesson a $200Bn/78,000 employee company ranked #6 on the Fortune 500.

In addition to her busy corporate life, she is a fly-by-the-sit-of-the-pants mother of 3 amazing kids and a wife to an awesome husband. As a busy woman in leadership, knows there is a need for a great sweaty workout, a great escape to the yoga mat to decompress or just some peace and quiet time to breath, stretch and meditate. Life is hectic! She gets it. This is what led Lilliette to find simple solutions to balance and improve her life through fitness and wellness. This journey started as a young girl where her love of all things sports and athletics, has given her decades of experience in fitness from Olympic-level training in track ‘n’ field (at the University of Toronto) to competitive level participation in team sports like softball and volleyball. She formalized her training knowledge through the YMCA Simcoe Muskoka where she continued her education to become a Certified Group Fitness Instructor in 2010. More recently, Lilliette completed an intensive Christian yoga training program in Tempe, Arizona (YTT-200) and studied Vinyasa yoga with a school in Austin, Texas (YTT-300); She is a registered Yoga Alliance® RYT-500. She’s passionate about inspiring wellness at work through simple strategies that keep us breathing and moving all day. Lilliette earned her MBA at Lansbridge University, and her BA at the University of Toronto.

Speaker: Sabrina Sdao

Human Capital, Deloitte

Sabrina Sdao is a leader in Deloitte Canada’s Human Capital practice and a strategist with a focus on well-being and human performance. She has advised some of Canada’s largest organizations on strategy, operations transformation, workplace transformation, organization design, and change management. Sabrina has also advised the not-for-profit sector and worked in the health sector, designing and implementing wellbeing solutions including digital health applications and health coaching.

The Power of Virtual Networking

How Virtual Networking Works

  • Join a session
  • Participate in discussions
  • Rotate through multiple groups via breakout rooms
  • Walk away with 5-10 new contacts

Why it’s Important

  • All from the comfort of your desk, you can:
    • Broaden your knowledge
    • Cultivate your network
    • Identify new industry opportunities
    • Grow professionally

Why Should I Attend?

NETWORK

Expand your network and surround yourself with motivating and inspirational business leaders.

LEADERSHIP

Gain insights from industry experts and innovative professionals on how to enhance your leadership skills and professional toolkit.

LEARN

Learn from your peers, exchange ideas with other leaders, and discover new strategies to enrich your organization’s culture and practices.

RECOGNITION

Recognize, support, and celebrate women business professionals and leaders from various organizations.

COMMUNITY

Stay connected like never before! Be part of the CSPN Community and meet and network with a talented group of leaders.

2020 Registration Open

Early Bird Individual:
$225
+ HST
October 16, 2020 Deadline
Early Bird Team of 10:
$1,950
+ HST
October 16, 2020 Deadline
Early Bird Team of 20:
$3,250
+ HST
October 16, 2020 Deadline
Regular Rate Individual:
$250
+ HST
November 9, 2020 Deadline
Regular Rate Team of 10:
$2,250
+ HST
November 9, 2020 Deadline
Regular Rate Team of 20:
$3,750
+ HST
November 9, 2020 Deadline

You will receive a certification when the virtual summit ends.

Individual

Team of 10

Team of 20

Women in Leadership (WIL) Champion

Women in Leadership (WIL) Ambassador – Organization-wide

Women in Leadership (WIL) Ambassador – Organization-wide

Includes:

  • Electronic Certificate
  • Badge (.JPG) to be used in signature

Includes:

  • Electronic Certificate (.PDF)
  • Badge (.JPG) to be used in signature
  • Company recognition in CSPN post-event press release

Includes:

  • Electronic Certificate (.PDF)
  • Badge (.JPG) to be used in signature
  • Company recognition in CSPN post-event press release

Send completed forms to info@mycspn.com.

Early Bird Rates expire October 16,2020. All prices are in CAD, plus applicable taxes.

Accepting 2020 Nominations
Deadline October 31, 2020

We are celebrating tenacious, impactful, and successful women who work hard everyday to strengthen their brand, their community, and advance the customer experience industry for our 4th Annual in November. We want to help you give thanks to the women you know who are decision makers, service advocates, leaders, and mentors. Give them a round of applause and let us all appreciate what they do by nominating someone you know today!

CSPN has ensured that giving an inspiring colleague, mentor, or leader in your network recognition and appreciation is fast and easy. To submit a nomination, fill out the form below describing why the nominee should be a recipient of a specific award.

Why Should I Nominate?

PROMOTE
Boost careers by identifying high potential within your team and organization.
APPRECIATE
Your colleagues, peers, clients, and staff will appreciate being recognized.
REACH
Raise awareness of her/his work to external audiences including stakeholders, clients, and the media.
MOTIVATE
Motivation to continue their excellent performance and work.

Nomination or Award Questions?

Is there a fee to nominate?

No.  There is no fee to nominate.

Can we nominate ourselves?

Yes, you can nominate yourself, a colleague, or someone you know in other organizations.

How can I nominate a woman leader?

Nominations are now being accepted using our online nomination form.

What is the nomination deadline?

All completed nomination packages must be sent to info@mycspn.com no later than October 31, 2020.

Who can be nominated?

Please refer to the guidelines and descriptions for each award category.  View the categories.

How many award categories may I select?

You may nominate as many award categories as you see best represents the nominee. The judges will make the final selection based on the criterias of all the nominees.

Who selects the award winners?

Submissions are reviewed by a panel of judges comprising of leading industry experts in customer service and women in leadership.

When will the winners be announced?

Winners are announced on November 26, 2020.

What is the dress code for the virtual event?

Feel free to dress up for this live virtual summit in your best business dress or cocktail attire.

Can I purchase a table of 10 or 20?

Yes!  If you are bringing a team, please refer to the rates in the section above for team rates.

Do award winners receive a certificate?

Winners will receive a digital certificate and mentions on our website.

Will nominees be contacted?

Nominees will be notified by CSPN of their nominations.  All nominees are encouraged to attend the event.

Do nominees need to register?

Yes, nominees can register along with their colleagues and team.  Make this event a memorable team event!

Do I have to be a member to participate in events?

You don’t have to be a member to participate; however, you will not receive member discounts and other member benefits.

Cancellation Policy

CSPN understands that schedules can change and despite a registrant’s best intentions they may not be able to attend an event. If a registrant is unable to attend the event an alternate delegate from the registrant’s company is welcome to attend in their place. If a substitute cannot be found, CSPN will accept cancellations and issue refunds under the following conditions:

Cancellation Deadlines

No later than 10 business days prior to the date of the event.

Policies

If CSPN cancels an event for any reason, all registration fees will be fully refunded. Registration fees will be fully refunded minus administrative fees ($100) if the registrant cancels more than 10 business days prior to the date of the event. No refunds will be provided if the registrant cancels after the cancellation deadline or is a “no-show” at the event. Refunds will not be issued to registration cancellations made after the cancellation deadline (less than 10 business days prior to the date of the event) or if a registrant is a ‘no-show’ at the event. If the registrant cancels within 10 business days of event, the registrant may choose to either:

  • Have a substitute registrant attend
  • Apply the full registration amount as a credit towards the registration for a different event offered by CSPN within 12 months from the date of the original event.?

Note: CSPN has the right to cancel, change or reschedule its event and/or venues due to unforeseen circumstances. If a cancellation occurs, CSPN will refund all payments that have been made for that event.

Can we nominate ourselves or individuals again?

You certainly can! There are no restrictions on the number of times you nominate an individual, even if they won previously.

Hall of Fame

Award Categories

This person is all about the customer. Their number one priority is making sure the customer is actively engaged with the company and that their team(s) is providing an excellent experience throughout the entire customer journey. They have had tremendous impact on improving their team(s)’ capabilities and improving customer engagement. They support their team(s) in any way they can and encourages them to become more customer-centric on a daily basis. This is someone in a managerial/leadership position with direct customer engagement responsibilities.

Customer-Engagement-Small

This category recognizes an individual (male or female) who has demonstrated leadership in initiating CX Strategy within their organization.

Someone who:

  • Is a true Customer Champion.
  • Thrives in a team environment.
  • Is able to influence the belief system of their peers and/or subordinates.
  • Can respectfully challenge and provide feedback to leadership.
  • Has a strong internal network and can work across organizational lines.

Nominate a leader in any of these industries:

  • Finance & Insurance
  • Education
  • Automotive & Transportation
  • Public Sector
  • Lifestyle
  • Medical
  • Technology
  • Not-for-Profit

CX Advocate Seal 300x300

This person is inspiring, hardworking, and a strong leader with high ambitions and futuristic vision. The team has high regards for this individual and for their work, they appreciate their management style and look for their input. They are someone who has high potential in becoming something great and you trust that they will get there one day. You believe in their capabilities as an emerging leader and amazed by their work ethic, impact and efforts.

The award will be presented to the candidate who has demonstrated growth, a commitment to career development and an ability to take leadership roles and overcome obstacles during the past 12 months.

Emerging 300x300

This person helps others love their job, remain engaged, and encourages them to give their 100% effort. They are likely someone who welcomes ideas and suggestions from their team, encouraging them to remain active in their work and feel like they add value to the organization through their efforts. Their team looks forward to coming to work and they help increase their motivation. They want their team to use their capabilities, realize their potential and grow. This person could also be one who thinks of new ways to engage employees, creating a plan and implementation strategy to help them do so.

Employee Experience Award300x300

This award showcases a forward-thinking entrepreneur who has recognized a new market, product, service, technological advancement or opportunity and led the way. They have demonstrated outstanding leadership within their company and has set standards for originality, quality and successful management.

Entrepreneur 300x300

This award recognizes a leader who is recognized for breaking down barriers in their industry with documented success. They believe in empowering women to follow in their footsteps. They are a visionary leader of an internationally recognized or global corporation. Their significant contribution to the betterment of their community locally, nationally and globally.

Global-Influencer-400x400

This individual inspires their team and people to reach great heights of performance and success. They drive vision, exudes positivity, and communicates effectively to create an encouraging environment of collaboration, team excellence, and ideation.

Inspirational-Leader-400x400

This person is constantly supporting organizational change activities, is futuristic, and propels others to change and reach company goals. Additionally, this individual is a leader and advocate of change within their company and team(s). They provide leadership, coaching and guidance to their team to help ease transitions and increase the rates of adoption for change. They communicate effectively in letting others understand and envision the impact and need for change. They have a clear vision for change and engages employees to work collaboratively and inclusively with team members to create the change and influence positive outcomes.

Change Management 300x300

This award recognizes a passionate, inclusive, and welcoming leader whose efforts to promote and raise awareness about diversity and inclusion have had a tangible, positive impact within her organization and/or the community. Their passion and commitment to diversity and inclusion is contagious; they are a role model who inspires action in others. This category recognizes a person who not only lives and breathes diversity and inclusion in their own daily actions, they foster an environment within which others around them also embrace it.

Diversity & Inclusion 300x300

This individual is known for productively implementing new technologies and solutions with a following that matters. This award recognizes the creativity combined with the functionality towards solving a conflict or supporting research, thought leadership, manufacturing, technology or team well-being.

Leader-in-Innovation-400x400

We are building leaders at all levels of the organization and offer the challenge of interesting work, a great culture, and support for your growth and development.

This award celebrates inspirational leaders who help build other leaders of any level, engage and overcome challenges, curate a collaborative culture, and support individual and team growth and development within an organization.

Private

This award honours a leader who has dedicated their career to exceptional leadership, service and has a passion for customer excellence over a significant period. Through both their actions and contributions, they have made noteworthy and outstanding contributions to the field of customer experience and have had a career of empowering employees through professional development. This person has consistently exemplified and demonstrated the core values of helping employees be great at what they do.
As well, they have been a known industry pioneer of the customer service experience, sales, management, leadership and personal excellence areas.

 

Public

This award honours a leader who has dedicated their career to exceptional leadership, service and has a passion for customer excellence over a significant period. Through both their actions and contributions, they have made noteworthy and outstanding contributions to the field of customer experience and have had a career of empowering employees through professional development. This person has consistently exemplified and demonstrated the core values of helping employees be great at what they do.
As well, they have been a known industry pioneer of the customer service experience, sales, management, leadership and personal excellence areas.

Lifetime 300x300

This leader loves to help others advance in their careers, give advice based on personal experiences, and guide others. They have provided mentorship for many women and men within the industry and helped them navigate their way and surpass their struggles.
This is typically someone within and outside the organization who admires and aspires to learn from and genuinely supports the professional development of others.

Mentor Award 300x300

This award recognizes an individual who makes an impact through personal involvement in business, community projects, and volunteering. They are an exemplary role model breaking barriers and traditional silos with proven business success. They are a young person of influence and inspiration in their community.

Millennial-Leader-400x400

This award recognizes a leader who is respected and noted as an outstanding leader committed to excellence. They are a leader who promotes positive change in the community and workplace, and a professional business professional who creates and opens opportunities.

Organizational Award 300x300

This award honours a leader who has successfully implemented technology solutions that made a notable impact on business. They work in a position that has offered opportunities to utilize leadership skills to leverage technology or works for a technology company where they accelerate at leadership and innovation and has worked on projects that require technical knowledge.

Technology Award Seal 300x300

This award recognizes an individual who has set their goals as an entrepreneur to create a vision for their company on a global platform. They are a thought leader and visionary with a mindset able to adapt to change. They have proven examples of success with established national, international and global platforms.

Thought-Leader-400x400

Skill-Builder Workshops

1. Personal Branding- Know Where Your Power Lies
Digging deep into your self-image, beliefs, habits, what you radiate and where your power lies promises to be enlightening and motivating.
2. Breaking Barriers: Eliminate Your Blindspots and Accelerate Your Career
Explore 3 ways that women unintentionally limit their influence and impact and 3 ways they can strengthen their position.
3. Boosting Happiness & Building Resilience
Understand how to find balance in your personal and professional life and how to take care of yourself in an overcharged, virtual-busy environment?
4. Mindfulness at Work
This session introduces the concept of mindfulness at work and ways leaders can approach work, life, and all that’s in between with focus, intension, and balance.
5. Healthy Activities
This session is an “active” / practical session that introduces concepts of breathing, desk exercises, and other activities to help ensure mind and body are performing well.
6. Advanced Networking in the New Normal
Learn how to develop and maintain a strong personal brand and build a powerful network of women leaders to collaborate with in the future.
7. Weaving Wellness into Teams
Identify leading practices that team-leaders can use to improve employee wellness within their teams to improve productivity, team morale, and employee happiness
8. Leading for Tomorrow: Bringing Core Values to Life
Learn strategic ways to become consistently successful and authentic with goals aligned to your personal leadership style.

Networking Workshops

1. Women in Sales
This workshop is designed to support professionals rejuvenate their sales strategy. Attendees will learn how to revamp their current sales practices and identify the most effective strategies to identify new opportunities and close more sales.
2. Women in Technology
This workshop brings together women in the technology industry to discuss trending topics, how to continue to thrive in your career, and the opportunity to network with other executives.
3. Women in Customer Service
For all women focused on everything customer service, this workshop will highlight how you can continue to deliver exceptional customer experiences and integrate new strategies for customer success.
4. Director & C-Suite Level Roundtable
This workshop is designed to bring together Directors and C-Suite level professionals to connect and build relationships with other decision makers, partners, and future suppliers from various industries for potential business development.
5. Supervisor & Manager Roundtable
This workshop is ideal for supervisors and seasoned managers to interact and learn leadership techniques and skills from one another. By connecting with other leaders from external organizations, attendees can learn new strategies and ultimately broaden their network.
6. New Leader Roundtable
This workshop welcomes leaders of all levels to discuss the mindset, core conversations, and communication skills newly appointed managers can use to achieve success quickly and build positive relationships with team members. Attendees can also share personal experiences and offer tips and tricks to support leadership growth.

Ready to sign up? Reserve your spot!

Past Testimonials