The CSPN Team

The CSPN Team

Meet the core CSPN team. Curious, Creative, and Collaborative, we love making an innovative impact on the business world, one customer and employee experience at a time.

Naomi Bhalla Account Coordinator Naomi is a hard-working member joining CSPN for summer 2021! As an account coordinator, Naomi supports the team on various tasks while focusing on efficiency, customer service, and empowerment.
Jenelle McCulloch CX Consultant Jenelle McCulloch is a M.A. in Industrial/Organizational (I/O) Psychology candidate. Her final research project focuses on the topics of solitude and proactive behaviors in the workplace. Her education and training in Organizational Psychology deals with various areas of expertise that bring an organization's human capital to the forefront.

Consultants & Trainers

Adrienne
Bernard
Carly
Crystal
Gail
Jaime

CSPN’s network of national consultants and trainers are experienced professionals with a passion and commitment to driving excellence in customer and employee experience.

Advisory & Executive Board

Andree
Andrew
Eric
Jason
Paul-McKenzie
Nick

Meet the Advisory & Executive Board. Curious, Creative, and Collaborative, we love making an innovative impact on the business world, one customer experience at a time.