The CSPN Team

The CSPN Team

Meet the core CSPN team. Curious, Creative, and Collaborative, we love making an innovative impact on the business world, one customer and employee experience at a time.

Jenelle McCulloch CX Consultant Jenelle McCulloch is a M.A. in Industrial/Organizational (I/O) Psychology candidate. Her final research project focuses on the topics of solitude and proactive behaviors in the workplace. Her education and training in Organizational Psychology deals with various areas of expertise that bring an organization's human capital to the forefront.
Aliya McTavish Account Coordinator & Community Manager Aliya is a proactive business professional with a passion for creating a positive impact in today’s business world while being a strong team player. Highly experienced in customer service and project management, Aliya is dedicated to ensuring clients have a fantastic, seamless experience with CSPN.
Arijit Bhattacharya Instructional Designer Arijit is a creative Learning and Development professional with 10 years of experience ranging from design, development, delivery, to strategy & analysis. His range of Instructional Design experience is complemented by the variety of learning solutions he's created, all focused on performance objectives.

Consultants & Trainers

Adrienne
Bernard
Carly
Crystal
Gail
Jaime

CSPN’s network of national consultants and trainers are experienced professionals with a passion and commitment to driving excellence in customer and employee experience.

Advisory & Executive Board

Andree
Andrew
Eric
Jason
Paul-McKenzie
Nick

Meet the Advisory & Executive Board. Curious, Creative, and Collaborative, we love making an innovative impact on the business world, one customer experience at a time.