Join the CSPN Community
One of the things that makes CSPN so great is Our Community of like-minded professionals, comprised of customer experience, service and leadership professionals from organizations across North America.
Today, CSPN empowers more than 2,000 members across North America, diversified among 20+ industries and types of businesses. Become a part of the community and attend our upcoming public and virtual events and workshops.


Learn new strategies by connecting with thought leaders and relevant industry professionals
Growth happens outside the classroom and meeting rooms. Networking events, conferences, and workshops are the ideal environments for learning best practices, new strategies, and effective methods for promoting team collaboration.
CSPN brings together a community of Customer / Employee Experience, Learning and Development and Human Resource Professionals through Annual Conferences, Leadership Galas, Breakfast Meetings, Public Training Sessions, Think Tanks and Ideation Sessions. These events bring like-minded professionals together to learn, network and grow.
You do not need to be a Member to attend, but there are lots of benefits to becoming a CSPN Member. Check those out here.

Our Networking Principles

We Believe In CONTINUED Learning

We Work to EMPOWER Employees

We Build POWERFUL Customer and Employee Experiences
Build memorable customer and employee experiences by staying up to date with the latest best practices, industry trends, and proven strategies.