Creating a Customer Centric Culture Virtual Workshop
April 20, 2021
9AM – 12PM EST
Online
Influencing Others Without Authority Virtual Workshop
April 22, 2021
9AM – 12PM EST
Online
Customer Success & Strategy Virtual Workshop
April 30, 2021
Online
Understanding Emotional Intelligence Virtual Workshop
May 18, 2021
1PM – 4PM EST
Online
Handling Critical and Sensitive Conversations Virtual Workshop
June 22, 2021
1PM – 4PM EST
Online
Personality Dimensions Virtual Workshop
July 27, 2021
1PM – 4PM EST
Online
Certified Client Service Specialist (CCSS©) Designation Virtual Bootcamp
August 24 – 25, 2021
Online
Coaching for Performance Virtual Workshop
September 21, 2021
Online
Leading with Excellence Virtual Workshop
September 28, 2021
Online
Contact Centre Operations Fundamentals Virtual Workshop
October 26, 2021
Online
Certified Client Service Specialist (CCSS©) Designation Virtual Bootcamp
November 23 – 24, 2021
Online
Half-Day Time Management Virtual Workshop
November 30, 2021
Online