Understanding Emotional Intelligence Virtual Course
January 20, 2022
9AM – 12PM EST
Online
Personality Dimensions Virtual Course
January 20, 2022
1PM – 4PM EST
Online
Certified Client Service Specialist (CCSS©) Designation Virtual Bootcamp
January 25 – 26, 2022
9AM – 4PM EST
9AM – 4PM EST
Online
Goal Setting Virtual Course
January 27, 2022
1PM – 4PM EST
Online
Handling Critical and Sensitive Conversations Virtual Course
February 10, 2022
9AM – 12PM EST
Online
Conflict Resolution & Management Virtual Course
February 10, 2022
1PM – 4PM EST
Online
NEW!
Management Excellence in a Post Covid Work Environment Virtual Course
March 1, 2022
9AM – 4PM EST
Online
Leading with Excellence Virtual Course
March 2, 2022
9AM – 4PM EST
9AM – 4PM EST
Online
Coaching for Performance Virtual Course
March 3, 2022
9AM – 4PM EST
9AM – 4PM EST
Online
Certified Client Service Specialist (CCSS©) Designation Virtual Bootcamp
March 29 – 30, 2022
9AM – 4PM EST
9AM – 4PM EST
Online
Creating a Customer Centric Culture Virtual Course
April 13, 2022
9AM – 12PM EST
Online
Influencing Others Without Authority Virtual Course
April 13, 2022
1PM – 4PM EST
Online
Customer Success & Strategy Virtual Course
April 14, 2022
9AM – 4PM
9AM – 4PM
Online
NEW!
Beyond the Pandemic: Overcoming FONO Program
May 11, 2022
9AM – 12PM EST
Online
Understanding Emotional Intelligence Virtual Course
May 26, 2022
9AM – 12PM EST
Online
NEW!
Personal Resilience: Managing Stress and Change Virtual Course
May 31, 2022
9AM – 12PM EST
9AM – 12PM EST
Online
NEW!
Leadership of Self: Growth Mindset Virtual Course
May 31, 2022
1PM – 4PM EST
Online
Handling Critical and Sensitive Conversations Virtual Course
June 21, 2022
9AM – 12PM EST
Online
Personality Dimensions Virtual Course
June 22, 2022
9AM – 12PM EST
Online
Customer Journey Mapping Virtual Course
June 23, 2022
9AM – 12PM EST
Online
Email Etiquette Virtual Course
July 27, 2022
9AM – 12PM EST
Online
NEW!
Speaking with Power, Poise and Presence Virtual Course
August 16, 2022
9AM – 12PM EST
Online
Certified Client Service Specialist (CCSS©) Designation Virtual Bootcamp
August 23 – 24, 2022
9AM – 4PM EST
9AM – 4PM EST
Online
Coaching for Performance Virtual Course
September 20, 2022
9AM – 4PM EST
Online
Customer Success & Strategy Virtual Course
September 21, 2022
9AM – 4PM
9AM – 4PM
Online
Leading with Excellence Virtual Course
September 22, 2022
9AM – 4PM EST
Online
NEW!
Emerging Leaders Virtual Course
September 27, 2022
9AM – 4PM EST
Online
NEW!
Leading Change Virtual Course
September 28, 2022
9AM – 4PM EST
Online
NEW!
Mental Wellness & Mindfulness Virtual Course
October 19, 2021
9AM – 12PM EST
9AM – 12PM EST
Online
NEW!
Understanding Equity, Diversity, and Inclusion (EDI) Virtual Course
October 20, 2021
9AM – 12PM EST
9AM – 12PM EST
Online
Contact Centre Operations Management Virtual Course
October 25, 2021
9AM – 4PM EST
9AM – 4PM EST
Online
Certified Client Service Specialist (CCSS©) Designation Virtual Bootcamp
November 22 – 23, 2022
9AM – 4PM EST
9AM – 4PM EST
Online
Time Management Virtual Course
November 29, 2022
9AM – 12PM EST
9AM – 12PM EST
Online