Upcoming Workshops

You can view and register the following courses by clicking on the button below.

Understanding Emotional Intelligence

Understanding Emotional Intelligence Virtual Course

May 26, 2022

9AM – 12PM EST

Online

NEW!

Personal Resilience: Managing Stress and Change

Personal Resilience: Managing Stress and Change Virtual Course

May 31, 2022
9AM – 12PM EST
Online

NEW!

Leadership of Self

Leadership of Self: Growth Mindset Virtual Course

May 31, 2022

1PM – 4PM EST

Online

NEW!

Understanding Diversity, Equity, Equality & Inclusion

Understanding Equity, Diversity, and Inclusion (EDI) Virtual Course

June 14, 2022
9AM – 12PM EST
Online

NEW!

Unconscious Bias

Unconscious Bias Virtual Course

June 14, 2022

1PM – 4PM EST

Online
CCSS Bootcamp

Certified Client Service Specialist (CCSS©) Designation Virtual Bootcamp

June 15 – 16, 2022
9AM – 4PM EST
Online
Handling Critical & Sensitive Conversations

Handling Critical and Sensitive Conversations Virtual Course

June 21, 2022

9AM – 12PM EST

Online

Personality Dimensions Virtual Course

June 22, 2022

9AM – 12PM EST

Online
Journey Mapping

Customer Journey Mapping Virtual Course

June 23, 2022

9AM – 12PM EST

Online
Effective Email Etiquette

Email Etiquette Virtual Course

July 27, 2022

9AM – 12PM EST

Online

NEW!

Speaking with Power, Poise and Presence

Speaking with Power, Poise and Presence Virtual Course

August 16, 2022

9AM – 12PM EST

Online
CCSS Bootcamp

Certified Client Service Specialist (CCSS©) Designation Virtual Bootcamp

August 23 – 24, 2022
9AM – 4PM EST
Online

NEW!

Negotiating for Success

Negotiating for Success Virtual Course

September 15, 2022

9AM – 12PM EST

Online
Coaching for Performance

Coaching for Performance Virtual Course

September 20, 2022

9AM – 4PM EST

Online
Customer Success & Strategy

Customer Success & Strategy Virtual Course

September 21, 2022
9AM – 4PM
Online

Leading with Excellence Virtual Course

September 22, 2022

9AM – 4PM EST

Online

NEW!

Emerging Leaders

Emerging Leaders Virtual Course

September 27, 2022

9AM – 4PM EST

Online

NEW!

Leading Change: Mastering The People Side of Change

Leading Change Virtual Course

September 28, 2022

9AM – 4PM EST

Online

NEW!

Understanding Diversity, Equity, Equality & Inclusion

Understanding Equity, Diversity, and Inclusion (EDI) Virtual Course

September 29, 2022
9AM – 12PM EST
Online

NEW!

Unconscious Bias

Unconscious Bias Virtual Course

September 29, 2022

1PM – 4PM EST

Online

NEW!

Managing Change Effectively

Managing Change Effectively Virtual Course

October 4, 2022
9AM – 12PM EST
Online

NEW!

Mental Wellness & Mindfulness

Mental Wellness & Mindfulness Virtual Course

October 19, 2022
9AM – 12PM EST
Online

NEW!

Understanding Diversity, Equity, Equality & Inclusion

Understanding Equity, Diversity, and Inclusion (EDI) Virtual Course

October 20, 2022
9AM – 12PM EST
Online

NEW!

Unconscious Bias

Unconscious Bias Virtual Course

October 20, 2022

1PM – 4PM EST

Online
Contact Centre Operations Management

Contact Centre Operations Management Virtual Course

October 25, 2022
9AM – 4PM EST
Online
CCSS Bootcamp

Certified Client Service Specialist (CCSS©) Designation Virtual Bootcamp

November 22 – 23, 2022
9AM – 4PM EST
Online

Time Management Virtual Course

November 29, 2022
9AM – 12PM EST
Online