The CSPN Team
Meet the core CSPN team. Curious, Creative, and Collaborative, we love making an innovative impact on the business world, one customer and employee experience at a time.
Jenelle McCulloch CX Consultant Jenelle McCulloch is a M.A. in Industrial/Organizational (I/O) Psychology candidate. Her final research project focuses on the topics of solitude and proactive behaviors in the workplace. Her education and training in Organizational Psychology deals with various areas of expertise that bring an organization's human capital to the forefront.
Jillaine Yee Community Manager With 10 years of experience under her belt, Jillaine is a self-driven and results-oriented professional with a clear focus on supporting her clients and providing exceptional customer service while managing multiple training engagements and coordinating meetings and events.
Katrina Manzocco Director, Growth Operations
Debadatta Laskar Account & Community Coordinator
Chy Almeida Community Manager
Stephanie Clark Director, Learning Experience
Clive Ramsey Senior Consultant
Will New Director, Advisory
Judith D'Souza Manager, Learning Services
Denise Fernandes Senior Instructional Designer
Consultants & Trainers
CSPN’s network of national consultants and trainers are experienced professionals with a passion and commitment to driving excellence in customer and employee experience.
Advisory & Executive Board
Meet the Advisory & Executive Board. Curious, Creative, and Collaborative, we love making an innovative impact on the business world, one customer experience at a time.