Who Should Attend?
Our conference is not only about learning, it’s about networking. Come out and meet some great people:
Head of CS/CX/EX
GM & Directors
CEO’s & VP’s
Marketing & Sales
Senior Level VPs & Directors
Who are accountable for strategic planning and alignment
New & Experienced Managers
Who are responsible for operational and tactical planning
Team Leads & Supervisors
Who are in charge of day to day operations, coaching and monitoring
Who are responsible for fostering and aiding in the success of the company and its employees
Anyone charged with increasing customer loyalty, social media, operations, and marketing
Why Should You Attend?
Cultivate New Customers & Grow Your Business
Winning future market share will require building lasting relationships with your customers through multiple channels, both digital and traditional. Identify the features, preferences and strategies for omni-channel success.
Transform Your Culture & Become Customer-Centric
Shifting your organization to become more customer-centric requires complete organizational buy-in. Whatever your size, ensure a customer first organizational culture to maximize your digital and traditional customer experiences.
Engage In Thought Leadership With CX & EX Professionals
This two-day event is exclusively designed for executive CX & EX practitioners. Acquire actionable insights to tackle your biggest digital and traditional customer experience challenges from the top industry professionals.
Meet Like Minded Professionals
Often competitors from other regions of the country can become valuable resources for referrals and best-practices. Collaboration is the way to approach networking and it can help each other uncover ideas and spark inspiration when they get to know each other on a personal level.
Encounter New Vendors & Supplies
Learn more about the current business climate from these vendors. Discovering innovative products and services for your business is necessary to stay competitive in today’s fast-paced world. Plus, these vendors who serve your industry fully grasp what is happening inside your competition.
Position Yourself As An Expert
When you are active in your industry, like customer service, you can develop a reputation as an expert to your peers and your clients. Your expertise will open opportunities such as to be asked to speak at the events and to write articles for their industry publications. Clients feel good about doing business with those that are celebrated by their peers.
Being in business should be rewarding and fun. All work and no play can get old fast. The CX & EX Conference can add a layer of enjoyment to managing your career growth by mixing a social aspect into your learning and industry branding efforts. Why stop there? Join us for a round of golf to continue the learning, networking and fun!
Ready to sign up? Reserve your spot!
Top 13 Reasons
Supporting Local Charities
Contact Centre Tour & Workshops
Round Table Talks
Build Your Network
Up To Date Relevant Content
Recognition (CX Awards)
Access to resources
What You Will Learn
Listen and learn from the top Customer Experience leaders. For more topics, click here
Motivating & Engaging Employees
Blockchain & Recruitment
Customer & Employee Experiences Case Studies
Customer Experience Strategies
Digital Customer Experience
Employee Change Management
Customer Centric Culture