Our 2020 SpeakersThe Inside-Out Future Talent to Deliver the Right Customer ExperienceREGISTERAGENDASPONSORSPEAKERSWHO/WHYAWARDSALMA ARZATE GLOBAL DIRECTOR, SUPPLY PLANNING APOTEX INC.ANDREW MCKENZIE DIRECTOR OF OPERATIONS ONTARIO NON-PROFIT HOUSING ASSOCIATIONANGELINE SINGH DIRECTOR, CLIENT SERVICE DELIVERY – NATIONAL & ENTERPRISE ACCOUNTS ADP CANADACHARLES BROWN PRESIDENT & CHIEF EXECUTIVE OFFICER LIFELABSCHRIS SPENCER SVP, ENTERPRISE GROWTH BILL GOSLING OUTSOURCING INC.COREY ATKINSON VP, STRATEGIC LEARNING & DEVELOPMENT CSPNDANIEL SÉGUIN DIRECTOR, COMMUNICATIONS HYDRO OTTAWADOUGLAS PORTER CHIEF ECONOMIST BMO CAPITAL MARKETSERAM UDDIN SENIOR LEADER, CUSTOMER EXPERIENCE FLEET COMPLETEGILLIAN MANDICH PHD | HAPPINESS RESEARCHER | KEYNOTE SPEAKER | MEDIA PERSONALITYHILLARY HARTLEY CHIEF DIGITAL OFFICER & DEPUTY MINISTER FOR DIGITAL GOVERNMENT ONTARIO PUBLIC SERVICEJON ARNETT HEAD LIVEPERSON CANADAKATERINA SOFRONA HEAD OF CUSTOMER SUCCESS MARINETRAFFICKATHRYN CHRISTIE DIRECTOR OF TALENT GEORGIAN PARTNERSKEVIN NEILD VICE PRESIDENT, OPERATIONS AND PLANNING ENERCARE CONNECTIONSLISA BLANCHET DIRECTOR OF CHANGE MANAGEMENT MANULIFELUISA ANDREWS VP, INFORMATION TECHNOLOGY SERVICES TORONTO COMMUNITY HOUSINGLYNDON FILE DIRECTOR, CUSTOMER EXPERIENCE G ADVENTURESMARIANA FILIPIC SENIOR DIRECTOR, BUSINESS TRANSFORMATION SCHNEIDER ELECTRICMARILYN BAREFOOT BAREFOOT BRAINSTORMINGMARKETA GIBSON VICE PRESIDENT, CUSTOMER ORDER FULFILLMENT AND COLLABORATION NESTLENANCY OMRAN VP, CUSTOMER EXPERIENCE EMPIRE COMMUNITIESNATASSA ZERVOPOULOS DIRECTOR OF EMPLOYEE EXPERIENCE VENTERRA LIVINGNITIN BADJATIA SENIOR DIRECTOR, PRODUCT STRATEGY SERVICENOWRICHARD ANTOSIKSARA SCHMIDT SENIOR MANAGER, CORPORATE INITIATIVES AND STRATEGIC PRIORITIES AGRICULTURE FINANCIAL SERVICES CORPORATION (AFSC)SHERI SPINKS DIRECTOR, NPS | GLOBAL SUPPLY CHAIN HUSKY INJECTION MOLDING SYSTEMSTARA-LEE AINSWORTH NATIONAL CUSTOMER SERVICE MANAGER MESSER INDUSTRIES INCORPORATEDReady to sign up? Reserve your spot!REGISTER