Our 2019 SpeakersIgnite Your Customer & Employee ExperienceBACK TO CONFERENCE HOMECarmen Day Vice President – Sales, Events and Guest Experience Woodbine Entertainment GroupCorey Atkinson VP of Strategic Learning & Development CSPNDeanna Cook Vice President, Business Development CanadaDirectDessalen Wood Chief People Officer ThoughtexchangeDoug Long Director of Marketing EmailtopiaDuncan Bureau President Air Canada RougeErik Simins Founder & CEO BlockAble & MAGNUSDr. Jaime Leal Performance Specialist CSPNJames Bowes Director, Service Assurance Technical Solutions, RBC Investor & Treasury Services Royal Bank of CanadaJessica Cryer VP, Business & Customer Strategy CSPNJoanna Lohrenz Vice-President, Customer Experience Transformation ManulifeJohn F. Lettieri CEO & President HERO Certified BurgersJohn Sullivan National Technical Director, Dynamics 365 Microsoft CanadaKellee Irwin Vice-President Orion Travel InsuranceKirsty Traill VP of Customer HootsuiteLisa Lisson President FedEx Express CanadaMark Bloom Director Product Marketing ZendeskMartin Levy Account Executive ThoughtexchangeMaureen Russolo Vice President, Customer Experience Southwire CanadaMelanie Fleming VP Strategy, Planning & Product Marketing TELUS InternationalNitin Badjatia Senior Director, Product Strategy ServiceNowPaul Lewis Global Vice President and CTO Hitachi VantaraPerry Monaco Head of Customer Success – NAMER Staffing LinkedInRichard Antosik Vice President, Digital Operations & Client Services Laurentian Bank Financial GroupRita Toporowski General Manager, Central Canada Via Rail CanadaSara Schmidt Senior Manager, Corporate Initiatves and Strategic Priorities Agriculture Financial Services Corporation (AFSC)Shai Berger Co-Founder and CEO FonoloStacey Metcalfe Manager, Customer Retention & VOC Toyota CanadaStacey Randell Head of Operations SNAP Financial GroupTamsin Jackson Manager of Customer Experience LifeLabsVincent Immordino Business Development Manager Esker Inc.Una Wright Founder / Team Coach YouthSpeak Performance CharityDavid Wojcik CEO Mississauga Board of Trade (MBOT)Lisa Moody Director, Customer Care, Products and Channels World Vision CanadaReady to sign up? Reserve your spot!REGISTER