Congratulations to all the winners, finalists and nominees.
We’ve announced our 2021 Women in Leadership winners on November 26th during the Awards Ceremony. Please give a huge applause to your winners.
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2021 Women in Leadership Winners
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CUSTOMER CENTRIC TEAM
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Samsung Electronics Canada Inc.
Corporate Services Team
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CUSTOMER ENGAGEMENT LEADER
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Carolyn Van der Veen
Director, Communications,
Saskatchewan Workers’ Compensation Board
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Thank you Message
Thank you so much for this honour. What I wouldn’t give to sit down with each and every one of these talented women who’ve been nominated to LEARN from you. I haven’t been in this customer experience world for long but one quote that always rings in my ears is from Bill Gates: “Your most unhappy customers are your greatest source of learning.” Thank you to CSPN and to all those celebrated today.

EMERGING LEADER
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Jamie Dhillon
Customer Support & Integration Manager, Sales,
Purolator
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Thank you Message
I am so honored and grateful to be the recipient of the Emerging leader award today. 1st off I want to thank my team for taking the time to nominate me, and to everyone who voted, this means so much to me. Thank you to CSPN for this event and always providing us an opportunity to learn as leaders. I have attended many CSPN events, and I would watch people win awards. I had hoped one day I would be a recipient of an award at one of these events. Today is my day and I am so happy thank you and congratulations to all the Boss Ladies who were nominated and/or won!!! I am honored to be in such good company.

EMPLOYEE EXPERIENCE LEADER
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Kate Shehbaz
Manager, Customer Experience, Onboarding & Retention,
Canadian Tire Bank
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ENTREPRENEUR OF THE YEAR
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Ampai Thammachack
Founder, Owner and Director & Co-Founder and Co-President,
Step Above Stigma and the Glass Slipper Organization
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INSPIRATIONAL LEADER
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Karen Cossar
Director, Client Services – SBS Traditional Small Business,
ADP Canada
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LEADER IN CHANGE MANAGEMENT
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Rebeca Lopez
Senior Director, Customer Success,
ZucoraHome
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LEADER IN DIVERSITY & INCLUSION
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Paula Campkin
Vice President, Operations & Safety Centre of Excellence,
Energy Safety Canada
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LEADER IN INNOVATION
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Jennifer Quaglietta
Vice President, Performance Excellence and Information Services,
Healthcare Insurance Reciprocal of Canada (HIROC)
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Thank you Message
I would like to thank my team at HIROC, along with the judging panel and community as I am humbled by the opportunity to receive this award. This acknowledgement was only made possible because of my dedicated, passionate, high performing and innovative team that I am honored to work with. My team inspires me, along with the organization, to continuously strive for excellence and achieve a higher standard.

LEADER IN PEOPLE & CULTURE
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Rosetta Belcastro
Senior Manager, Pathology Operations & Administrative Services,
University Health Network (UHN)
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Thank you Message
It is with both gratitude and humility that I accept this award. I am particularly touched and overwhelmed that I was nominated by an employee. I have been fortunate in my career to have had great mentors who have taught me to lead with compassion and understanding and most importantly never being too busy to make someone feel heard. I believe that it is important to approach all situations with curiosity and questioning and never from a place of assumption or firm belief. Thank you CSPN for selecting me as the winner of 2021 Leader in People & Culture Award.

TECHNOLOGY LEADER
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Dimitra Maniatis
Area Vice President, Solution Consulting,
ServiceNow
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Women in Leadership 2021 Award Nominees
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Allison De Korte
Fiera Capital
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Ampai Thammachack
Step Above Stigma and the Glass Slipper Organization
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Amanda Hamilton
Amanda Hamilton Interior Design
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Amy Izzard
Oticon Canada
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Antoinette King
Options Consulting
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Ashira Gobrin
Wave HQ
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Carolyn Van der Veen
Saskatchewan Workers’ Compensation Board
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Cassidy Putnam
Oxford Properties Group
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Dimitra Maniatis
ServiceNow
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Dori Salisbury
Searchspring
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Guljit Sandhu
Groupe Additive 3D
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Jamie Dhillon
Purolator
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Jennifer Quaglietta
HIROC
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Jody Richard
ADP Canada
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Joy Quaile
Hyundai Auto Canada Corp.
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Julia Chung
Admin Slayer Services Inc.
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Julia Farner
OACETT
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Karen Cossar
ADP Canada
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Kate Shehbaz
Canadian Tire Bank
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Marie Diks
S&P Data Digital
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Marie-Catherine Heddo
ADP Canada
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Maura Lustig
Transformational Coach
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Melanie Bowie
Purolator
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Oksana Tchoutchman
ZucoraHome
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Palak Talwar
Lyft
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Pantea Buck
ADP Canada
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Paula Campkin
Energy Safety Canada
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Rebeca Lopez
ZucoraHome
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Rosetta Belcastro
UHN
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Sara Clarkson
Storesupport Canada
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Shawn Solomon
Thornhill Skin Clinic Inc.
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Shelley Youngblut
Wordfest
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Tara Wilson
Income Access, A Paysafe Company
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Tamara Stojanovic
Greenfield Global
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Wendy Pollard-Millar
East Penn Canada
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Whitney Smith
Smith Investigation
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Ready to sign up? Reserve your spot!
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