Join the CSPN Community

Our Community is comprised of valued professionals diversified among 20+ industries and types of businesses who share 1 passion: Customer Experience & Service.

Being a member of the CSPN Community exclusively connects you with influential and innovative leaders that inspire professional and personal growth. We foster connections, build networks, and provide the tools and resources to help individuals and organizations build the skills and capabilities they need to be successful

  • Accelerate your career and invest in your professional development
  • Learn CS/CX strategy and key industry insights
  • Share personal and professional experiences to empower others
Jenna Flores
Account & Community Manager
Connect with Jenna

Publications & Branding

Networking & Community

Education & Professional Development

Why Become a Member and Membership Benefits

  • Become a Certified CX Ambassador
  • Network with CX Professionals from 20+ industries
  • 10% off Admission to CSPN Events & Public Training Programs
  • Attend Virtual Learning Events monthly
  • Access a Member-Exclusive Digital Community that includes:

  • Whitepapers & Blog Posts
  • Podcasts
  • Discussion Board
  • Benchmark Survey Reports
  • Professional Development
  • Learning Aids

CSPN Member Packages

Individual

$250 per year

✓ 1 Member Registration
✓ Become a Certified CX Ambassador (with 1-hour course)
✓ 10% off Customized Training Programs
✓ Access to Member-Exclusive Community Platform
 and much more…

Corporate

Bronze

$995 per year

✓ 5 Member Registration
✓ Become a Certified CX Ambassador (with 1-hour course)
✓ 10% off Customized Training Programs
✓ Access to Member-Exclusive Community Platform
 and much more…

Silver

$1,495 per year

✓ 10 Member Registration
✓ Become a Certified CX Ambassador (with 1-hour course)
✓ 10% off Customized Training Programs
✓ Access to Member-Exclusive Community Platform
 and much more…

Gold

$2,100 per year

✓ 15 Member Registration
✓ Become a Certified CX Ambassador (with 1-hour course)
✓ 10% off Customized Training Programs
✓ Access to Member-Exclusive Community Platform
 and much more…

Vendor

Contact Us

✓ 5 Member Registration
✓ Become a Certified CX Ambassador (with 1-hour course)
✓ 10% off Customized Training Programs
 and much more…

CSPN is happy to offer a special 25% discounted rate for all membership packages to Public Sector organizations.

Membership Packages Overview

Individual Package

Ideal for individuals looking to self-invest, develop core skills, and participate in an engaging virtual community.

Corporate Package

Created for organizations passionate about CX & CS looking to enhance current cultural practices and provide staff with opportunities to learn, network, and grow.

Vendor Package

Crafted specifically for product and service providers that offer solutions to our Community. Together we create a strategic partnership to collaborate on industry sponsored events and learning opportunities.

Membership Renewal

To renew your membership, please complete the renewal form.

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Still have questions?

Take a look at our FAQs
Community/Member Guidelines

View our CSPN Code of Conduct