One of the things that makes CSPN so great is Our Community of like-minded professionals, comprised of customer experience, service and leadership professionals from organizations across North America.
Today, CSPN empowers more than 2,000 members across North America, diversified among 20+ industries and types of businesses.
As a CSPN member you can harness the knowledge, influence and trust of the North America’s most influential and innovative business leaders to inspire business, personal, and community growth. We foster connections, build networks and provide the tools and resources to help individuals and organizations build the skills and capabilities they need to be successful.
You don’t have to be a Member to benefit from the CSPN community and attend our events, but there are exclusive benefits that CSPN members receive.
What’s Included in Membership?
- Discounted rates for Public Session training workshops (50+ sessions held annually)
- Discounted rates for on-site, customized training
- Free copy of CSPN’s Annual Customer Service / Experience Benchmark Survey
- Free attendance to Monthly Webinars
- Monthly Newsletter filled with articles, professional advice and member profiles
- Discounts on advertising in the CSPN monthly newsletter and exhibiting at the annual conference.
- Free attendance to Breakfast and Lunch and Learn sessions with specialized keynote speakers
- Discounted rates to industry leading events (Women in Leadership Gala, Customer Service Representative Awards)
- Discounted rates to Annual Customer / Employee Experience Conference
- Free enrollment in CSPN Mentorship network
- Discounted advertising rates in CSPN newsletters and conference collateral
- Free job posting / advertisement