March 7, 2017

Contact Centre Assessment: From Report Card to Implementation Roadmap

Customized Holistic Contact Centre Assessments
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December 16, 2016

To Self-Serve or Not Self Serve? That is the question.

Weighing the Pros and Cons
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November 30, 2016

2016 CSPN Customer Service Awards Gala

Highlight Video
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November 23, 2016

2016 Conference Testimonial – Eileen Campbell

Testimonial
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November 23, 2016

2016 Conference Testimonial – Lucille Albert

Testimonial
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June 26, 2015

2015 CSPN Customer Service Conference

Highlight Video
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June 4, 2015

2015 Conference President’s Message – Dolly Konzelmann

Testimonial
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June 4, 2015

2015 Conference Testimonial – Tamara Carlson

Testimonial
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June 4, 2015

2015 Conference Testimonial – Gary Yorke

Testimonial
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November 13, 2014

2014 Awards Gala Testimonial – Teresa Panico

Testimonial
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