[vc_section full_width=”stretch_row” css=”.vc_custom_1557227538307{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #f4f4f4 !important;}” el_class=”cspn-banner theme-blue”][vc_row full_width=”stretch_row” css=”.vc_custom_1596058356116{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background: #111111 url(http://bbp.gce.mybluehost.me/wp-content/uploads/2019/11/about-section-banner.jpg?id=1651) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”bg-overlay-60pc”][vc_column css=”.vc_custom_1556533548176{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][cspn_banner spacer=”yes” heading_elem=”h1″ heading_elem_content=”About Us” tagline_elem=”p” tagline_elem_content=”” scrollto_triangle=”” cta_button=”” btn_link=”url:http%3A%2F%2Fmycspn.com%2F|title:FIND%20OUT%20MORE||” css=”.vc_custom_1573487739593{padding-top: 60px !important;padding-bottom: 100px !important;}”][/vc_column][/vc_row][/vc_section][vc_section full_width=”stretch_row” css=”.vc_custom_1573487831965{background-color: #f4f4f4 !important;}” el_class=”watermark watermark-right watermark-attach-bottom”][vc_row css=”.vc_custom_1558085049455{padding-bottom: 30px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1558083293114{padding-bottom: 30px !important;}”][vc_column_inner width=”1/4″][cspn_heading heading_elem=”h2″ explode_heading=”” remove_vertical_margins_paddings=”” heading=”We Are Customer & Employee Experience Obsessed” heading_fontsize=”46px” underline=”no”][/vc_column_inner][vc_column_inner width=”3/4″][cspn_content scheme_color=”#595d5f” font_size=”36px” line_height=”1.2em” text_color=”#595d5f” remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1618357341513{margin-top: 25px !important;}”]

CSPN is a professional services firm that designs and delivers customer and employee-centric solutions

[/cspn_content][cspn_content scheme_color=”” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1618357215663{margin-bottom: 15px !important;}”]CSPN is a professional services firm that designs and delivers strategic organizational customer experience and customer service strategies, customized learning and development solutions, and employee-centric soft- and hard-skills training experiences aligned to an organization’s customer experience vision.

We are a proud Women Business Enterprise certified organization.[/cspn_content][/vc_column_inner][/vc_row_inner][vc_separator color=”custom” accent_color=”#cccccc”][/vc_column][/vc_row][vc_row css=”.vc_custom_1558085049455{padding-bottom: 30px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1558083293114{padding-bottom: 30px !important;}”][vc_column_inner width=”1/12″][cspn_content scheme_color=”#595d5f” font_size=”36px” line_height=”1.2em” text_color=”#595d5f” remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1618357356284{margin-bottom: -25px !important;}”]

OUR

[/cspn_content][cspn_content scheme_color=”#595d5f” font_size=”36px” line_height=”1.2em” text_color=”#595d5f” remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1610480898621{margin-top: 25px !important;margin-bottom: 15px !important;}”]

V
A
L
U
E
S

[/cspn_content][/vc_column_inner][vc_column_inner width=”5/12″][cspn_content scheme_color=”#595d5f” font_size=”46px” line_height=”1.24em” text_color=”#0a0909″ remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1618357385274{margin-top: 25px !important;margin-bottom: 15px !important;}”]

REAL PEOPLE

CX OBSESSED

A TRUSTED PARTNER

HUMAN FOCUSED

INNOVATE EVERYDAY

[/cspn_content][/vc_column_inner][vc_column_inner width=”1/2″][cspn_content scheme_color=”” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1610482368458{margin-top: 35px !important;margin-bottom: 15px !important;}”]We treat our clients like human beings, you’ll miss us when we’re gone.

We are dedicated to transforming the CX landscape and have fun while doing it.

We don’t just advise, we engage, build partnerships and educate, we won’t leave you stranded.

We’re passionate about people, clients, customers, and employees.

We know the path to great CX is forward and are always looking to the future.[/cspn_content][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][/vc_section][vc_section full_width=”stretch_row” css=”.vc_custom_1573489950705{background-color: #ffffff !important;}” el_class=”watermark watermark-right watermark-attach-top”][vc_row full_width=”stretch_row” css=”.vc_custom_1573490032337{padding-bottom: 35px !important;}”][vc_column css=”.vc_custom_1558085403637{margin-top: 0px !important;padding-top: 0px !important;}”][cspn_heading heading_elem=”h2″ explode_heading=”” remove_vertical_margins_paddings=”yes” heading=”Our Philosophy” heading_fontsize=”46px” underline=”no”][cspn_content scheme_color=”#595d5f” font_size=”36px” line_height=”1.2em” text_color=”#595d5f” remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1596738775907{margin-top: 40px !important;margin-bottom: 15px !important;}”]

CSPN is Committed to Creating the Best Experiences for Employees, Suppliers and our Community

[/cspn_content][/vc_column][/vc_row][vc_row css=”.vc_custom_1558087332759{margin-bottom: 30px !important;border-bottom-width: 1px !important;padding-bottom: 30px !important;border-bottom-color: #cccccc !important;border-bottom-style: dotted !important;}”][vc_column width=”1/4″ css=”.vc_custom_1558085492375{margin-top: 15px !important;padding-top: 0px !important;}”][vc_single_image image=”7776″ img_size=”full”][/vc_column][vc_column width=”3/4″ css=”.vc_custom_1558085408697{margin-top: 0px !important;padding-top: 0px !important;}”][cspn_heading heading_elem=”h3″ explode_heading=”” remove_vertical_margins_paddings=”yes” heading=”Employee Diversity” heading_color=”#111111″ heading_fontsize=”36px” underline=”no”][cspn_content scheme_color=”” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1610483310369{margin-top: 40px !important;margin-bottom: 15px !important;}”]As an organization, CSPN is committed to understanding, accepting, and valuing differences between people of different races, ethnicities, genders, ages, religions, disabilities, and sexual orientations, as well as differences in personalities, skill sets, experiences, and knowledge bases. Specifically, within our workforce, CSPN is committed to the following diversity objectives:[/cspn_content][cspn_content scheme_color=”” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1610485422960{margin-top: 40px !important;}”]

  • Fair treatment
  • Work / life balance
  • Flexible Schedules
  • Equal access to opportunity
  • Teamwork and collaboration
  • A focus on innovation and creativity
  • Organizational flexibility, responsiveness, and agility
  • Conflict resolution processes that are collaborative
  • Evidence of leadership’s commitment to diversity
  • Representation of diversity at all levels of the organization
  • Representation of diversity among internal and external stakeholders
  • Diversity education and training

 [/cspn_content][vc_single_image image=”1617″ img_size=”full” css=”.vc_custom_1610486460081{margin-top: -35px !important;}”][/vc_column][/vc_row][vc_row equal_height=”yes” content_placement=”top” css=”.vc_custom_1558087340310{margin-bottom: 30px !important;border-bottom-width: 1px !important;padding-bottom: 30px !important;border-bottom-color: #cccccc !important;border-bottom-style: dotted !important;}” el_class=”vc_row_reverse_lg”][vc_column width=”1/4″ css=”.vc_custom_1558085492375{margin-top: 15px !important;padding-top: 0px !important;}”][vc_single_image image=”1766″ img_size=”full”][/vc_column][vc_column width=”3/4″ css=”.vc_custom_1558085408697{margin-top: 0px !important;padding-top: 0px !important;}”][cspn_heading heading_elem=”h4″ explode_heading=”” remove_vertical_margins_paddings=”yes” heading=”Supplier Diversity” heading_color=”#111111″ heading_fontsize=”36px” underline=”no”][cspn_content scheme_color=”#595d5f” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1610483379067{margin-top: 40px !important;margin-bottom: 15px !important;}”]As a leader in Employee Professional Development and CX Consulting services, CSPN recognizes that having a diverse supplier pool is a major competitive advantage and a powerful business too. CSPN is committed to promoting an environment where supplier and sub-contractor diversity thrive. We are taking steps to accomplish this by fostering an inclusive procurement process that provides the maximum opportunity for small and diverse businesses to participate as partners and suppliers of goods and services.

An additional benefit of ensuring that these suppliers are included in the procurement process is increased competition, which leads to lower costs and increased levels of innovation, service and product quality. By utilizing and partnering with small and diverse companies, CSPN will continue to build a supplier base that contributes to our competitive advantage.

Our objectives include:

  • Actively seeking out certified diverse suppliers that can provide competitive, high-quality goods and services whose business model is aligned with our business strategy
  • Ensuring the inclusion of diverse suppliers as a part of our strategic sourcing and procurement process
  • Communicating the value of supplier diversity both internally and externally to all stakeholders.
  • Leveraging our supplier diversity results to meet our clients’ supplier diversity requirements

We will measure our success based upon our ability to attain and exceed these objectives.[/cspn_content][cspn_heading heading_elem=”h1″ explode_heading=”” remove_vertical_margins_paddings=”yes” heading=”CSPN is a Women Business Enterprise Certified Supplier.” heading_color=”#111111″ heading_fontsize=”36px” underline=”no”][vc_row_inner][vc_column_inner width=”1/2″][vc_single_image image=”1695″ img_size=”full” alignment=”center”][/vc_column_inner][vc_column_inner width=”1/2″][vc_single_image image=”14981″ img_size=”full” alignment=”center”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row equal_height=”yes” content_placement=”top”][vc_column width=”1/4″ css=”.vc_custom_1558085492375{margin-top: 15px !important;padding-top: 0px !important;}”][vc_single_image image=”1697″ img_size=”full”][/vc_column][vc_column width=”3/4″ css=”.vc_custom_1558085408697{margin-top: 0px !important;padding-top: 0px !important;}”][cspn_heading heading_elem=”h4″ explode_heading=”” remove_vertical_margins_paddings=”yes” heading=”Our Community” heading_color=”#111111″ heading_fontsize=”36px” underline=”no”][cspn_content scheme_color=”” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1610485521929{margin-top: 40px !important;margin-bottom: 15px !important;}”]As part of our “Give Back” philosophy, CSPN is committed to helping our community thrive. Throughout the year, we encourage the participation for local donations at all organized CSPN Networking events. This includes food, toy and clothing drives and monetary donations. Some of our favourite organizations to support include:[/cspn_content][cspn_content scheme_color=”” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1610485509257{margin-top: 40px !important;}”]

  • Sick Kids Foundation
  • Ronald McDonald House Charities Toronto
  • Up With Women
  • Nellie’s Shelter
  • Meals on Wheels
  • Daily Bread Food Bank
  • Second Harvest
  • YMCA
  • YouthSpeak

 [/cspn_content][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”1693″ img_size=”full”][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”1692″ img_size=”full”][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”1694″ img_size=”full”][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”1691″ img_size=”full”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”4611″ img_size=”full”][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”7782″ img_size=”full”][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”7783″ img_size=”full”][/vc_column_inner][vc_column_inner width=”1/4″][vc_single_image image=”7784″ img_size=”full”][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”7785″ img_size=”full”][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner width=”1/4″][/vc_column_inner][vc_column_inner][/vc_column_inner][/vc_row_inner][cspn_content scheme_color=”” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1575650892598{margin-top: 40px !important;margin-bottom: 15px !important;}”]As part of the culture at CSPN, our people love to give back. We encourage taking time from work to contribute to the community in any way possible.[/cspn_content][vc_row_inner][vc_column_inner width=”1/3″][vc_single_image image=”1697″ img_size=”medium”][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”1696″ img_size=”medium”][/vc_column_inner][vc_column_inner width=”1/3″][vc_single_image image=”1698″ img_size=”medium”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][/vc_section][vc_section full_width=”stretch_row” disable_element=”yes” css=”.vc_custom_1573489746951{background-color: #f4f4f4 !important;}”][vc_row css=”.vc_custom_1558085049455{padding-bottom: 30px !important;}”][vc_column][vc_row_inner css=”.vc_custom_1558083293114{padding-bottom: 30px !important;}”][vc_column_inner width=”1/4″][cspn_heading heading_elem=”h2″ explode_heading=”” remove_vertical_margins_paddings=”” heading=”We Love Working with Government!” heading_fontsize=”46px” underline=”no”][/vc_column_inner][vc_column_inner width=”3/4″][cspn_content scheme_color=”#595d5f” font_size=”36px” line_height=”1.2em” text_color=”#595d5f” remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1584113504176{margin-top: 25px !important;margin-bottom: 15px !important;}”]

Federal and Provincial Governments are happy to work with us

[/cspn_content][cspn_content scheme_color=”” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1584113663745{margin-bottom: 15px !important;}”]

CSPN has been awarded the Federal Supply Arrangement (SA): E60ZT-180029/012 under the department of Public Works and Government Services Canada, is a vendor of Record with the Provincial Government, Tender # 7434, and CSPN has a Corporate Supply Arrangement (RCSA) ON-003400 for Development Services with the Government of British Columbia.

[/cspn_content][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][/vc_section][vc_section full_width=”stretch_row” css=”.vc_custom_1620331312380{padding-top: 60px !important;background-color: #2c3539 !important;}”][vc_row css=”.vc_custom_1558085049455{padding-bottom: 30px !important;}”][vc_column width=”1/3″][vc_single_image image=”9519″ img_size=”medium” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_single_image image=”9518″ img_size=”medium” alignment=”center”][/vc_column][vc_column width=”1/3″][vc_single_image image=”9517″ img_size=”medium” alignment=”center”][/vc_column][/vc_row][/vc_section][vc_section full_width=”stretch_row” css=”.vc_custom_1558090679339{padding-top: 60px !important;}”][vc_row css=”.vc_custom_1558085049455{padding-bottom: 30px !important;}”][vc_column][vc_row_inner equal_height=”yes” content_placement=”top” css=”.vc_custom_1558089272093{padding-bottom: 30px !important;}” el_class=”vc_row_reverse_lg”][vc_column_inner width=”1/3″][cspn_profile style=”light” orientation=”horizontal” profile_image_id=”2021″ profile_title=”Christine Ramballi” profile_subtitle=”Director, Client Services” profile_phone=”+1905-477-5544″ profile_email=”[email protected]” profile_linkedin=”https://www.linkedin.com/in/christine-ramballi-a8846b17/” css=”.vc_custom_1585165842549{margin-bottom: 30px !important;}”][/vc_column_inner][vc_column_inner width=”2/3″][cspn_content scheme_color=”#595d5f” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1597933131325{margin-bottom: 30px !important;}”]If you represent a media outlet and want more information about CSPN, please contact our Director, Client Services, Christine Ramballi: [email protected][/cspn_content][gg_buttons size=”condensed” button_title=”MEDIA KIT” link=”mailto:[email protected]”][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][/vc_section]