Customer Journey Mapping and Virtual Collaboration

To help individuals and organizations adapt to this new environment, CSPN has developed a 2-part Virtual Webinar Series.

Whether you are just starting out in this arena or are a seasoned practitioner, the core principles of Customer Journey Mapping (CJM) are critical to any organizations success. This series will highlight the foundational elements of CJM and how you and your team can virtually plan, work together, and execute digital Customer Journey Maps

Webinar sessions are all complimentary!

May 19, 2020 at 2:00PM – 3:00PM EST with Shawn Ashley, CSPN

June 3, 2020 at 11:30AM – 12:30PM EST with Shawn Ashley, CSPN

What is Customer Journey Mapping

Collaborative Journey Mapping in a Digital World

Request Customized Session

Request a private group training for at least six of your team members in the same virtual class.