Is conflict at work adding to your stress and hampering your morale and productivity? While conflict may be inevitable, the outcome is not: destructive consequences can be averted while many productive uses of conflict are nurtured.
This course will teach you to diagnose conflict before it intensifies, apply appropriate conflict resolution techniques to specific situations, and remain calm under fire. Learn to recognize your own anger triggers and ways to address them confidently. Analyze methods for resolving conflict that leave valuable relationships unscathed. Ultimately, participants learn skills and strategies to transform conflict to an opportunity for improved understanding, creative problem solving and enhanced relations.
This program is designed to teach participants how to:
- Diagnose conflict within your organization
- Analyze your conflict response style
- Determine the best approaches to other conflict response styles
- Apply a variety of strategies for managing and resolving conflict
Half-Day / 1-Day
Pricing & Deadline Information
Early Bird Deadline
Refer to the dates on the Registration Platform