Spotlight Interview with Chris Watchorn

Topic: Canada Post: Delivering Change for The Customer

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Date & Time:

October 21, 2020 at 1:00pm – 1:45pm EST

Guest Speaker:

Christopher Watchorn, General Manager, Finance Order to Cash, Canada Post


One of the ripple effects of the pandemic we are all living in, is the increase of online shopping and delivery. CanadaPost, like many of our organizations, has had to pivot and adapt quickly. Join CSPN Partner David Singh and Christopher Watchorn, General Manager, Finance Order to Cash at Canada Post, for a wide-ranging discussion on how to keep the customer at the center of organizational change. And, next time your doorbell rings, you’ll know a bit more of the transformation happening behind the scenes.

About the Speaker

Christopher Watchorn, General Manager, Finance Order to Cash, Canada Post

For over 2 decades, Chris has championed the importance the customer plays in some of Canada’s leadng organizations. In his role at Canad Post, Chris oversees the customer lifecycle from “order” to “cash” and the many operational, technological, and talent related steps inbetween. Prior to joining Canada Post, Chris has held progressively senior roles at Teleperformance, American Express, and Rogers Communications.

Facilitated By

David Singh, Managing Partner, CSPN

David Singh is an experience-driven executive who has built and lead client-facing teams in a range of Fortune 500 and mid-market companies. David has served as a corporate and organizational strategy consultant with Deloitte Inc where he helped clients navigate the financial and human capital impacts of mergers and acquisitions. David has held progressively senior roles within high-growth technology, energy, and consumer finance companies where he has built and led sales, marketing, operations, finance, and customer care teams. David is passionate about helping leaders and organizations simplify their strategy to ensure alignment between internal and external stakeholders and ultimately drive traction towards happy clients and team-members.

David holds degrees from Huron University College at Western University and the Sauder School of Business at the University of British Columbia and is co-author of Hitting Stryde: An Early Career Gen-Y Career Survival Guide.

CSPN Member:
Early Bird Deadline
Registration Deadline

October 21, 2020

Sponsored By: