[vc_section full_width=”stretch_row” css=”.vc_custom_1567769524355{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #f4f4f4 !important;}” el_class=”cspn-banner scheme-yellow”][vc_row full_width=”stretch_row” css=”.vc_custom_1573485927805{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;background: #111111 url(http://bbp.gce.mybluehost.me/wp-content/uploads/2019/11/membership-section-banner.jpg?id=1631) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_class=”bg-overlay-60pc”][vc_column css=”.vc_custom_1556533548176{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][cspn_banner spacer=”yes” heading_elem=”h1″ heading_elem_content=”Mentoring Program” tagline_elem=”p” tagline_elem_content=”” scrollto_triangle=”” cta_button=”” btn_link=”url:http%3A%2F%2Fmycspn.com%2F|title:FIND%20OUT%20MORE||” css=”.vc_custom_1594828662514{padding-top: 20px !important;padding-bottom: 60px !important;}”][/vc_column][/vc_row][/vc_section][vc_section full_width=”stretch_row” css=”.vc_custom_1567769621833{padding-top: 60px !important;background-color: rgba(246,158,31,0.1) !important;*background-color: rgb(246,158,31) !important;}” el_class=”overflow-visible watermark watermark-right watermark-attach-bottom”][vc_row content_placement=”top” el_class=”vc_column_reverse_md”][vc_column offset=”vc_col-lg-4/5 vc_col-md-12 vc_col-xs-12″][cspn_content scheme_color=”#f69e1f” font_size=”36px” line_height=”1.2em” text_color=”#595d5f” remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1594829022698{margin-bottom: 15px !important;}”]

CSPN’s Mentoring Program encourages, empowers & enhances talent.

[/cspn_content][vc_column_text]We bring together professionals within the Customer Service and Customer Experience industry with the goal of building meaningful, cross-organizational relationships to enhance careers.[/vc_column_text][/vc_column][vc_column offset=”vc_col-lg-1/5 vc_col-md-12 vc_col-xs-12″][cspn_profile style=”” orientation=”” profile_image_id=”8210″ profile_title=”Jenna Flores” profile_subtitle=”Account & Community Manager” profile_phone=”+1905-477-5544″ profile_email=”[email protected]” profile_linkedin=”” profile_url=”|||” profile_image=”370″][/vc_column][/vc_row][/vc_section][vc_section full_width=”stretch_row” css=”.vc_custom_1570197182606{background-color: #ffffff !important;}”][vc_row equal_height=”yes” content_placement=”top” el_class=”vc_row_reverse_lg”][vc_column css=”.vc_custom_1558085408697{margin-top: 0px !important;padding-top: 0px !important;}”][cspn_content scheme_color=”#595d5f” font_size=”36px” line_height=”1.2em” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”yes” custom_bullets=”” css=”.vc_custom_1594828998939{margin-bottom: 45px !important;}”]

How It Works

[/cspn_content][vc_row_inner][vc_column_inner width=”1/3″][vc_cta h2=”SIGN UP” h2_font_container=”font_size:28px|color:%23595d5f|line_height:1.2em” h2_use_theme_fonts=”yes” h4=”Sign-up to become a Mentee or Mentor. Not sure what makes sense for you? Just ask!” h4_font_container=”line_height:1.4em” h4_use_theme_fonts=”yes” txt_align=”center” shape=”square” style=”flat” add_icon=”top” i_icon_fontawesome=”fa fa-id-card-o” i_color=”custom” i_background_style=”rounded” i_background_color=”custom” i_size=”lg” use_custom_fonts_h2=”true” use_custom_fonts_h4=”true” i_custom_color=”#ffffff” i_custom_background_color=”#f69e1f” css=”.vc_custom_1594832319052{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}”][/vc_cta][/vc_column_inner][vc_column_inner width=”1/3″][vc_cta h2=”INTROS” h2_font_container=”font_size:28px|color:%23595d5f|line_height:1.2em” h2_use_theme_fonts=”yes” h4=”The CSPN team will match Mentees and Mentors and make the first introductions.” h4_font_container=”line_height:1.4em” h4_use_theme_fonts=”yes” txt_align=”center” shape=”square” style=”flat” add_icon=”top” i_icon_fontawesome=”fa fa-handshake-o” i_color=”custom” i_background_style=”rounded” i_background_color=”custom” i_size=”lg” use_custom_fonts_h2=”true” use_custom_fonts_h4=”true” i_custom_color=”#ffffff” i_custom_background_color=”#f69e1f” css=”.vc_custom_1594832345123{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}”][/vc_cta][/vc_column_inner][vc_column_inner width=”1/3″][vc_cta h2=”NETWORK” h2_font_container=”font_size:28px|color:%23595d5f|line_height:1.2em” h2_use_theme_fonts=”yes” h4=”We will share resources to help you grow your network and Mentor / Mentee relationship.” h4_font_container=”line_height:1.4em” h4_use_theme_fonts=”yes” txt_align=”center” shape=”square” style=”flat” add_icon=”top” i_icon_fontawesome=”fa fa-users” i_color=”custom” i_background_style=”rounded” i_background_color=”custom” i_size=”lg” use_custom_fonts_h2=”true” use_custom_fonts_h4=”true” i_custom_color=”#ffffff” i_custom_background_color=”#f69e1f” css=”.vc_custom_1594832377804{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}”][/vc_cta][/vc_column_inner][/vc_row_inner][cspn_content scheme_color=”#595d5f” font_size=”36px” line_height=”1.2em” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”yes” custom_bullets=”” css=”.vc_custom_1594832683197{margin-bottom: 45px !important;}”]

Mentorship Benefits

[/cspn_content][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”2240″ img_size=”medium”][/vc_column_inner][vc_column_inner width=”3/4″][cspn_content scheme_color=”#595d5f” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1594833618227{margin-bottom: 30px !important;}”]Become A More Competitive Organization

Companies, governments and teams of any size can make their organization more successful by building diverse relationships between their staff & other organizations.

We work with organizations to create customer service and customer experience strategies, build customer journey maps, create & analyze customer / employee and industry benchmark surveys, and assess and optimize contact centers.[/cspn_content][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner width=”1/4″][vc_single_image image=”2241″ img_size=”medium”][/vc_column_inner][vc_column_inner width=”3/4″][cspn_content scheme_color=”#595d5f” font_size=”18px” line_height=”” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”” css=”.vc_custom_1594833607531{margin-bottom: 30px !important;}”]Learn From The Best Or Share What You Know

Professionals who want to drive their career forward and support the career development of others by building impactful relationships.

To help employees be great at what they do, we have mapped out a Learning Journey that has 50+ courses on customer service / experience, sales, management, leadership and personal excellence, all to ensure that teams are performing at their personal best and with a customer-centric mindset.[/cspn_content][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

When individuals connect, discover and learn from others
good things happen.

[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_section full_width=”stretch_row”][vc_row gap=”30″ equal_height=”yes” content_placement=”top”][vc_column width=”1/3″ css=”.vc_custom_1594832567332{padding-top: 30px !important;padding-right: 30px !important;padding-bottom: 30px !important;padding-left: 30px !important;background-color: #2481bc !important;}”][cspn_content scheme_color=”#ffffff” font_size=”36px” line_height=”1.2em” text_color=”#ffffff” remove_vertical_margins_paddings=”yes” remove_shortcode_autop=”yes” custom_bullets=”” css=”.vc_custom_1594832582548{margin-bottom: 15px !important;}”]

Become A Mentor

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Become A Mentee

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Become A Mentor and Mentee

[/cspn_content][gg_buttons container=”no” target=”_blank” style=”tiertairy_white” size=”condensed” button_title=”Sign Up” button_link_title=”Sign Up” link=”/community/mentorship/become-a-mentor/” css=”.vc_custom_1596057480101{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;}”][/vc_column][/vc_row][/vc_section][vc_section][vc_row equal_height=”yes” content_placement=”top” disable_element=”yes” el_class=”vc_row_reverse_lg”][vc_column css=”.vc_custom_1558085408697{margin-top: 0px !important;padding-top: 0px !important;}”][cspn_content scheme_color=”#595d5f” font_size=”36px” line_height=”1.2em” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”yes” custom_bullets=”” css=”.vc_custom_1570195223345{margin-bottom: 45px !important;}”]

What’s Included in Membership?

[/cspn_content][vc_row_inner disable_element=”yes”][vc_column_inner width=”1/2″ offset=”vc_col-lg-3 vc_col-md-3″ css=”.vc_custom_1570197525749{margin-bottom: 30px !important;}”][vc_cta h2=”Training” h2_font_container=”font_size:28px|color:%23595d5f|line_height:1.2em” h2_use_theme_fonts=”yes” h4_font_container=”line_height:1.4em” h4_use_theme_fonts=”yes” txt_align=”center” shape=”square” style=”flat” add_icon=”top” i_icon_fontawesome=”fa fa-briefcase” i_color=”custom” i_background_style=”rounded” i_background_color=”custom” i_size=”lg” use_custom_fonts_h2=”true” use_custom_fonts_h4=”true” i_custom_color=”#ffffff” i_custom_background_color=”#f69e1f” css=”.vc_custom_1570531605678{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}”][/vc_cta][cspn_content scheme_color=”#595d5f” font_size=”18px” line_height=”1.4em” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”yes” custom_bullets_color=”#f69e1f”]Receive discounts on workshops and e-learning. CSPN offers:

  • Discounted rates for Public Session training workshops (50+ sessions held annually)
  • Discounted rates for on-site, customized training

[/cspn_content][/vc_column_inner][vc_column_inner width=”1/2″ offset=”vc_col-lg-3 vc_col-md-3″ css=”.vc_custom_1570197532125{margin-bottom: 30px !important;}”][vc_cta h2=”Resources” h2_font_container=”font_size:28px|color:%23595d5f|line_height:1.2em” h2_use_theme_fonts=”yes” h4_font_container=”line_height:1.4em” h4_use_theme_fonts=”yes” txt_align=”center” shape=”square” style=”flat” add_icon=”top” i_icon_fontawesome=”fa fa-newspaper-o” i_color=”custom” i_background_style=”rounded” i_background_color=”custom” i_size=”lg” use_custom_fonts_h2=”true” use_custom_fonts_h4=”true” i_custom_color=”#ffffff” i_custom_background_color=”#f69e1f” css=”.vc_custom_1570531457343{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}”][/vc_cta][cspn_content scheme_color=”#595d5f” font_size=”18px” line_height=”1.4em” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”yes” custom_bullets_color=”#f69e1f”]Receive access to these services:

  • Free copy of CSPN’s Annual Customer Service / Experience Benchmark Survey
  • Free attendance to Monthly Webinars
  • Monthly Newsletter filled with articles, professional advice and member profiles

[/cspn_content][/vc_column_inner][vc_column_inner width=”7/12″ css=”.vc_custom_1570199271555{margin-bottom: 30px !important;}” offset=”vc_col-lg-3 vc_col-md-3″][vc_cta h2=”Advertising” h2_font_container=”font_size:28px|color:%23595d5f|line_height:1.2em” h2_use_theme_fonts=”yes” h4_font_container=”line_height:1.4em” h4_use_theme_fonts=”yes” txt_align=”center” shape=”square” style=”flat” add_icon=”top” i_icon_fontawesome=”fa fa-bullhorn” i_color=”custom” i_background_style=”rounded” i_background_color=”custom” i_size=”lg” use_custom_fonts_h2=”true” use_custom_fonts_h4=”true” i_custom_color=”#ffffff” i_custom_background_color=”#f69e1f” css=”.vc_custom_1570531471772{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}”][/vc_cta][cspn_content scheme_color=”#595d5f” font_size=”18px” line_height=”1.4em” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”yes” custom_bullets_color=”#f69e1f”]Business members receive these discounts:

  • Discounts on advertising in the CSPN monthly newsletter and exhibiting at the annual conference.

[/cspn_content][/vc_column_inner][vc_column_inner width=”1/2″ css=”.vc_custom_1570199286259{margin-bottom: 30px !important;}” offset=”vc_col-lg-3 vc_col-md-3″][vc_cta h2=”Networking Events” h2_font_container=”font_size:28px|color:%23595d5f|line_height:1.2em” h2_use_theme_fonts=”yes” h4_font_container=”line_height:1.4em” h4_use_theme_fonts=”yes” txt_align=”center” shape=”square” style=”flat” add_icon=”top” i_icon_fontawesome=”fa fa-users” i_color=”custom” i_background_style=”rounded” i_background_color=”custom” i_size=”lg” use_custom_fonts_h2=”true” use_custom_fonts_h4=”true” i_custom_color=”#ffffff” i_custom_background_color=”#f69e1f” css=”.vc_custom_1570531484353{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-color: #ffffff !important;}”][/vc_cta][cspn_content scheme_color=”#595d5f” font_size=”18px” line_height=”1.4em” text_color=”#595d5f” remove_vertical_margins_paddings=”” remove_shortcode_autop=”” custom_bullets=”yes” custom_bullets_color=”#f69e1f”]Receive discounts on these networking events:

  • Free attendance to Breakfast and Lunch and Learn sessions with specialized keynote speakers
  • Discounted rates to industry leading events (Women in Leadership Gala, Customer Service Representative Awards)
  • Discounted rates to Annual Customer / Employee Experience Conference
  • Free enrollment in CSPN Mentorship network
  • Discounted advertising rates in CSPN newsletters and conference collateral
  • Free job posting / advertisement

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