Skip to content
CSPN - Customer Service Professionals Network
  • Home
  • About Us
    • Our Services
    • Our People
      • The CSPN Team
      • Advisory & Executive Board
      • Consultants & Trainers
    • Our Clients
    • The Industries We Serve
    • Join Our Team
    • Contact Us
  • CX Conference
  • WIL Summit
  • Citizen Service Summit
  • CONSULTING
    • Research and Insights
    • CX Assessments
    • CX / CS Vision & Strategy
    • Customer Segmentation
    • Customer Journey Mapping
    • Voice-of-the-Customer Program
    • CX Transformation
    • Customer Service Training
    • Contact Center Design and Optimization
  • TRAINING
    • Learning & Development Strategy
    • Learning Journey
    • Training Programs & Courses
    • Upcoming Workshops
    • Keynote Presentations
    • Webinar Series
    • Designation Programs
    • Training Delivery Philosophy
    • Canada-Ontario Job Grant Program
    • ProServices
  • COMMUNITY
    • Upcoming Events
    • Upcoming Workshops
    • Women in Leadership
    • Membership
    • Mentorship
    • Job Board
  • RESOURCES
    • Insights
    • Blog
    • Podcasts
    • Webinars
    • Client Success Stories
    • Video Highlights
    • FAQ’s
    • Privacy Policy
  • ABOUT US
    • Our Services
    • Our People
      • The CSPN Team
      • Advisory & Executive Board
      • Consultants & Trainers
  • CONFERENCE
  • WIL VIRTUAL SUMMIT
  • CITIZEN SERVICE SUMMIT
  • CONTACT
905-477-5544
CONTACT

Category: Insights

*/ echo get_the_post_thumbnail($this_id, 'post-thumbnail-blog', false, array('class'=>'vc_single_image-img'))?>
February 28, 2022

Making Hybrid Work, Work

From the CSPN Learning Corner
LEARN MORE
*/ echo get_the_post_thumbnail($this_id, 'post-thumbnail-blog', false, array('class'=>'vc_single_image-img'))?>
October 14, 2020

Keeping Virtual Teams Engaged

From the CSPN Learning Corner
LEARN MORE
*/ echo get_the_post_thumbnail($this_id, 'post-thumbnail-blog', false, array('class'=>'vc_single_image-img'))?>
July 7, 2020

Remote Teams at Work

From the CSPN Learning Corner
LEARN MORE
*/ echo get_the_post_thumbnail($this_id, 'post-thumbnail-blog', false, array('class'=>'vc_single_image-img'))?>
March 18, 2020

“Better Drives Us”: How Hyundai Canada is Signaling a New Era for the Auto Industry

CSPN & Fonolo Collaboration
LEARN MORE
*/ echo get_the_post_thumbnail($this_id, 'post-thumbnail-blog', false, array('class'=>'vc_single_image-img'))?>
March 4, 2020

“Unlock your Potential”: ADP Canada and the Secret Behind Customer Service Success

CSPN & Fonolo Collaboration
LEARN MORE
*/ echo get_the_post_thumbnail($this_id, 'post-thumbnail-blog', false, array('class'=>'vc_single_image-img'))?>
November 28, 2019

Employee Engagement, Energy & Advocacy

Article by Ross Dudek
LEARN MORE
*/ echo get_the_post_thumbnail($this_id, 'post-thumbnail-blog', false, array('class'=>'vc_single_image-img'))?>
September 11, 2019

The Art of Caring

By Enercare Connections
LEARN MORE
*/ echo get_the_post_thumbnail($this_id, 'post-thumbnail-blog', false, array('class'=>'vc_single_image-img'))?>
July 22, 2019

The State of CX 2019

How Customer Experience Shapes the Future of Business
LEARN MORE
*/ echo get_the_post_thumbnail($this_id, 'post-thumbnail-blog', false, array('class'=>'vc_single_image-img'))?>
June 11, 2019

Press Release – 2019 CSPN CX & EX Conference

Customer Service Award Winners Announced at the 22nd Annual Conference
LEARN MORE
*/ echo get_the_post_thumbnail($this_id, 'post-thumbnail-blog', false, array('class'=>'vc_single_image-img'))?>
May 1, 2019

Women in Leadership – Breakfast Meeting – April 2, 2019

Creating a Culture of Excellence
LEARN MORE

Posts navigation

Older posts

Resources

  • Insights
  • Blog
  • Podcasts
  • Webinars
  • Client Success Stories
  • Video Highlights

Archives

Join the CSPN Community
Get free access to the latest news, whitepapers, podcasts, and upcoming events directly in your inbox.

    How did you hear about us?

    Contact the CSPN team today to book your complimentary consultation

    BOOK NOW

    Get in Touch

    • 905-477-5544
    • Start a Live Chat
    • Request a Callback
    • Email Us

    Additional Links

    • Resources
    • Blog
    • Covid-19 – CSPN Message

    About CSPN

    • About
    • Our Team
    • Advisory & Executive Board
    • Our Consultants & Trainers
    • Home
    • Privacy Policy
    • Sitemap

    CSPN Services

    • Consulting
    • Training
    • Community
    © Copyright 2025 CSPN - Customer Service Professionals Network | */ ?>