CX & Learning Advisory Council
Meet our trusted CX Advisory Council Members.
Advisory Council members are the think tanks for the CSPN. Their role is to provide strategic input through formal and informal meetings, workshops, and collaborative discussions.
Each Advisory Council member is invited to share their areas of expertise to help elevate CSPN through strategy alignment, membership growth and refinement of service offerings. The CX Advisory Council is a committee that brings together industry leaders through collaborative conversation on topics related to customer service and customer experience.
Members are encouraged to pose questions and gain feedback on various topics including benchmarking, emerging technology, EDI, and beyond, allowing for all to gain new perspectives and insights from CX and CS leaders across sectors.
Meet our trusted Learning Advisory Council Members.
Operating in parallel to our CX Advisory Council, our newly developed Learning Advisory Council is a committee that brings together industry leaders through collaborative conversation on topics related to corporate training, learning, and development.
Through this council, members pose questions and gain feedback on various topics like leadership training, onboarding, system training, remedial training, and much more, allowing for members to gain new perspectives and insights from training and management leaders across sectors.
Consultants & Trainers
CSPN’s network of national consultants and trainers are experienced professionals with a passion and commitment to driving excellence in customer and employee experience.
The CSPN Team
Meet the core CSPN team. Curious, Creative, and Collaborative, we love making an innovative impact on the business world, one customer and employee experience at a time.