Resources

Case Study – B2B -CX CC Service Optimization)

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August 20, 2018

CSPN & Oracle Customer Journey Mapping Workshop – Presentation

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August 8, 2018

Article of the Month: Learning, Development & Certification

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July 30, 2018

The Spy Inside

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July 30, 2018

The Journey to Leadership #6 – Difficult Conversations

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July 30, 2018

Webinar – World Class Service Tomorrow

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July 5, 2018

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