Public Workshops

January 2018

2-Day Team Leadership & Management Public Workshop

Jan

18

Jan

19

Markham, ON, Jan 18 - Jan 19

Service That Sells - Public Workshop

Jan

23

Jan

23

Markham, ON, Jan 23 - Jan 23

Influencing Others Without Authority - Public Workshop

Jan

25

Jan

25

Markham, ON, Jan 25 - Jan 25

February 2018

2-Day Contact Centre Operations & Management - Public Workshop

Feb

14

Feb

15

Markham, ON, Feb 14 - Feb 15

3-Day Certified Client Service Specialist (CCSS©) Designation BootCamp

Feb

27

Mar

1

Markham, ON, Feb 27 - Mar 1

The Certified Client Service Specialist (CCSS©) program offers participants with the tools, techniques, and effective customer service skills required in today’s demanding work environment. Whether you work in private, public, or not-for-profit organization you will take away up-to-date information needed to succeed in the workplace. Our world-class certified facilitators with their engaging delivery style and relevant up-to-date content have delivered to hundreds of participants globally.

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