Yes, after each training session, we provide a certificate of completion to successful participants.
CSPN is the only organization in North America that offers a Customer Service Designation program: Certified Client Service Specialist© (CCSS©) and Certified Client Service Professional© (CCSP©), both of which are governed and recognized by the global body – Canadian Council of Professional Certification.
Once participants have completed this training program, they will receive their Designation and will be able to use the CCSS© and or CCSP© credentials after their name, recognizing them for the completion of training in the customer service field.
Want to learn more about our Designations? Click here.