Nov

15

Nov

15

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Service That Sells – Public Workshop

Description

Selling is becoming an increasingly important part of the frontline customer service representatives’ job, but few representatives have formal training. Our program helps Customer Service professionals develop the skills, knowledge and motivation they need for cross-selling and up-selling.

No matter what business you are in, who your customers are, or how large your business is, the fact is that everyone would like to increase their revenue without increasing the investment. Numerous companies have discovered a simple cost effective way to do this.

This program is designed to effectively overcome this reluctance and to uncover the realities of providing service and myths behind selling. We guide participants in understanding and being prepared for the transition from service to sales.

Click here for more information about this program.

Early Bird Deadline: 
Thursday, October 11, 2018

Registration Deadline: 
Friday, November 9, 2018

Click here for more information about this program.

Download Course Description

Cost

CSPN MEMBER

$$499.00 + HST + HST

(Register by Early Bird Deadline and Save 10%)

NON-MEMBER

$$599.00 + HST + HST

(Register by Early Bird Deadline and Save 5%)

Become a member

Registration

EARLY BIRD DEADLINE

October 11, 2018

Receive 5% Off

REGISTRATION DEADLINE

November 9, 2018

Questions about this event?

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