Aug

23

Aug

23

CCSS Badge

Managing Difficult Clients & Situations Public Workshop

Description

This course qualifies as one prerequisite towards CCSS© designation

Does your organization work with difficult clients? Are you interested in learning how to manage your stress and handle complicated circumstances while at work? If you answered yes, then this program is for you.

This workshop is designed to teach you all about the art of dealing with difficult customers and scenarios while at work. You will learn how to manage conversations, empathize with clients, identify triggers, negotiate, and most importantly, protect yourself physically, emotionally, and mentally on the job.

Download Managing Difficult Clients and Situations Registration Form

Click here for more information about this program.

Download Course Description

Cost

CSPN MEMBER

$499.00 + HST

(Register by Early Bird Deadline and Save 10%)

NON-MEMBER

$599.00 + HST

(Register by Early Bird Deadline and Save 5%)

Become a member

Registration

EARLY BIRD DEADLINE

July 19, 2018

Receive 5% Off

REGISTRATION DEADLINE

August 17, 2018

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