May

28

May

30

22nd Annual Customer Experience Conference

Description

Ignite Your Customer
& Employee Experience

Re-imagine the Customer & Employee Experiences for the Future

Our 22nd Annual CSPN Customer & Employee Experience Conference is held from May 28th – 29th &, 2019 at the fabulous Globe and Mail Centre in the heart of Toronto. This exclusive conference brings together hundreds of senior industry professionals across all industries and verticals to talk all things CX, EX, Customer Service, Digital Trends and much more. Our 22nd Annual conference offers outstanding networking opportunities with decision-makers from across Canada and the U.S.

The theme for the conference is “Ignite Your Customer & Employee Experience”. We have a great lineup of high-quality speakers who will share their insights and draw directly from their personal challenges and learnings. Over the course of the two-days, attendees will be immersed in engaging presentations, workshops and networking events, all of which will help to build the future customer and employee experiences. Together we will explore emerging CX strategies, the latest technologies – Digital, Automation and best practices to keep your organization at the forefront of CX and EX excellence.

Join us on May 30, 2019 for a tour of the GTA’s contact centre, followed by an engaging, hands-on workshop. Apply the skills learned during the conference, and learn new tools and techniques to engage, service and deliver memorable customer experiences.

We can’t wait to have you join us this year, and experience this amazing conference. See you again at one of Toronto’s top venues!

Download Course Description

Cost

CSPN MEMBER

$1299 + HST

(Register by Early Bird Deadline and Save 10%)

NON-MEMBER

$1599 + HST

(Register by Early Bird Deadline and Save 5%)

Become a member

Registration

EARLY BIRD DEADLINE

February 28, 2019

Receive 5% Off

REGISTRATION DEADLINE

Questions about this event?

Our team is happy to answer any questions.
Simply complete the form below!

Join the CSPN Community

Get free access to the latest news, whitepapers, podcasts, and upcoming events directly in your inbox.

  • I consent to receiving future updates regarding networking, events, savings, and information from CSPN.