2021 State of the Contact Centre Survey

2021 State of the Contact Centre

Thank you to those who have participated. We received your feedback and we are excited to share the results.

On June 3rd, join David Singh, CSPN Partner and insight leaders from Medallia, Microsoft, and EY to discuss key findings gathered from the survey and how you can implement these strategies into your organization and work culture.

Register for this Insights Discussion Webinar by clicking the button below.

Interested in obtaining a copy of CSPN’s 2021 State of the Contact Centre Report?

Submit your request by completing the form below.